Head of Workspace Virtualization Engineering

Head of Workspace Virtualization Engineering Location Jersey City, NJ :

The Head of Workspace Virtualization Engineering oversees the technical strategy, development, deployment, and optimization of Citrix/IGEL virtualization solutions, ensuring alignment with business requirements and technological innovations.

Key Responsibilities:

Strategy & Planning

• Define and implement the VDI strategy and solutions in alignment with the organization's goals.
• Evaluate emerging technologies and trends to ensure the organization remains technologically competitive.

Technical Oversight

• Design scalable and redundant infrastructure to ensure optimal performance, availability, and disaster recovery.
• Review and approve technical specifications, ensuring solutions meet performance and scalability requirements

Team Management

• Lead, mentor, and manage the Workspace Virtualization engineering team.
• Establish clear objectives and KPIs, ensuring continuous improvement.
• Provide technical training and upskilling opportunities for team members.

Vendor Relationships

• Collaborate with vendors on product roadmaps, providing feedback on required features and improvements.
• Benchmark vendor performance metrics and hold them accountable for SLAs.

Research & Innovation

• Allocate resources for R&D, piloting new virtualization features or related technologies.
• Engage with industry peers and attend conferences to stay updated on virtualization trends.

Stakeholder Collaboration

• Collaborate with cross-functional IT teams, such as Networking, Security, and Application Support, to ensure seamless integration and operations.
• Engage with vendors, partners, and contractors, managing relationships and negotiations.

Incident and Problem Management

• Ensure timely resolution of escalated technical issues.
• Work closely with the support teams to reduce incidents and enhance the user experience.

Documentation

• Maintain a centralized repository for all Citrix/IGEL configurations, architectures, and best practices.
Host knowledge sharing sessions within the team to propagate best practices and lessons learned.

Required Qualifications & Skills:

• Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree or equivalent is a plus.
• +8 years of experience in VDI engineering, with at least 5 years in a leadership role.
• Strong expertise in VDI solutions such as Citrix Virtual Apps and Desktops, or Microsoft RDS.
• Mastery over Citrix/IGEL suite, with hands-on experience in troubleshooting complex issues
• Proficiency in scripting languages (e.g., PowerShell) for automation.
• Solid understanding of network protocols, cloud computing, and security best practices.
• Excellent problem-solving skills and a proactive approach.
• Strong interpersonal and communication skills, both written and verbal.
Experience in cloud-based VDI solutions like Windows 365 or Azure Virtual Desktop.

The salary range for this role is $175,000-$250,000.