Transportation Management Logistics Planning Lead

: The Transportation Management Logistics Planning Lead is responsible for the operational execution for one or many pieces of business. This position may include the management of people but will include collaboration with management on process, organic growth, and customer satisfaction. Essential Duties & Responsibilities: Daily operational point-of-contact for internal NFI divisions and clients Provides guidance and training to TM Coordinators, Sr Coordinators and Executives/Specialists Initiate continuous improvement strategies that improve internal and external operations May manage a team of TM coordinators and facilitate daily operational activities to service the customer Collaborate with management to create custom operational procedures for individual customers that include the management of daily shipment activity, route guides, exception management and resolution processes, appointment scheduling, tracking initiatives, carrier procurement, spot market management, and shipment optimization Consult and offer best practices through extensive knowledge of the supply chain market and your customer's network Identify opportunities to connect customers to other NFI divisions to improve their network and drive revenue to the broader organization Work closely with management on quarterly business reviews (QBR) with your customer through several presentation methodologies Collaborates with management to manage internal/external standard operating procedure (SOP) documentation Identifies opportunities for continuous process improvement that provides additional value to internal/external clients Recognize opportunities and work to organically grow existing business Must gain familiarity with NFI departments such as Carrier Relations, Freight Audit/Payment, and Invoicing Requirements: BA or BS degree required Ability to facilitate responsibility and manage expectations 3 - 4 years transportation-related industry experience with demonstrated acumen Excellent verbal and written communication skills Strong problem-solving skills and ability to make decisions Strong attention to detail with excellent follow-up skills High level of business acumen and leadership qualities Professional aptitude, presentation and demeanor Ability to meet/exceed time-sensitive deadlines Ability to multitask Ability to work collaboratively as part of a team Ability to professionally interact with all levels of internal/external management Availability to work flexible hours and travel based upon NFI and external client needs Proficient with MS Applications (Word, Excel, PowerPoint) Individual commitment to strengthen existing skill set and also acquiring new skills as required by client or department demands In-depth knowledge of TMS programs used for brokerage services Individual commitment towards sharpening existing or acquiring new skills as required by demands of the business or customers #LI-MJ3 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)