Front Desk Receptionist - Part time nights and weekends

This position is for Wednesdays 4-8pm, Thursdays 4-8pm and Saturdays 8am-4pm. These shift times are not negotiable.

This role is responsible for providing a welcoming, safe, and attentive environment for all residents and guests. Duties include greeting residents and visitors with courtesy, screening and logging all individuals entering the building, and answering phone calls promptly and professionally. The position manages mail, deliveries, and packages; logs and follows up on maintenance and housekeeping requests to ensure timely, high-quality resolution; and responds to resident questions, concerns, and incidents with urgency, care, and thorough follow-up. Additional responsibilities include updating the information center daily with events and dining specials, assisting residents as needed to prevent accidents, maintaining the cleanliness and appearance of common areas to company standards, and consistently enforcing all company rules and regulations.

Culture
At Sunnyside Manor, our culture is rooted in compassion, respect, and teamwork. We are committed to providing exceptional care to our residents while supporting our staff with a collaborative and positive work environment. We value open communication, professional growth, and a strong sense of community among our team members

Responsibilities
You will be responsible for:

• Greeting potential residents, families & visitors.
• Managing both external and internal calls, taking and communicating messages.
• Providing an overview of community information to those inquiries in support of the marketing and sales efforts.
• Assisting residents with questions and minor requests by way of the concierge desk.

WE WILL TRAIN THE RIGHT CANDIDATE!

A high school diploma or GED is required. Proven experience in a customer service role is also required, having demonstrated excellent customer service, phone etiquette, organizational and communication skills. You must have good judgment, problem solving and decision-making skills as well as be an organized record keeper.

Job Type: Part-time

Salary: $17.00 per hour

Medical specialties:

• Geriatrics

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person - Wall, NJ

Requirements
Authorized to work in the US without sponsorship
Minimum High School Degree or GED Equivalent
English
Equal Opportunity Employer
Sunnyside Manor provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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