Production Manager

Wylander Solutions, a recruiting company specializing in the disaster restoration industry, is seeking a Project/Production Manager for a disaster restoration company located in Long Beach Township, NJ.

Project/ Production Manager Compensation and Benefits:

• Salary: $85,000-$120,000 (DOE)
• Eligible for profit sharing
• Company Vehicle
• Health Insurance Benefits
• Simple IRA, plus eligible for company 3% match
• PTO and paid holidays

________________________________________________________________________________________

They are seeking a candidate with strong ethics and values, high energy, and excellent problem-solving and decision-making skills. The Project/Production Manager is responsible for overseeing all daily operations for carpet cleaning, window cleaning, and fire/mold/water projects. This role ensures jobs are completed on time, within budget, and according to quality and safety standards. The Production Manager leads and supports technicians, coordinates scheduling, manages customer communication, and drives efficiency and growth in all service lines.

Project/ Production Manager Responsibilities:

• Oversee daily production for carpet cleaning, window cleaning, water/fire/mold restoration, and specialty services
• Exceed company targets for client/customer satisfaction, cash flow, quality ratings and targets for COGS and Direct Labor cost performance
• Schedule jobs, assign crews, and ensure proper staffing and equipment readiness
• Schedule and maintain “on-call” rotation schedules
• Monitor job progress, quality, and customer satisfaction from start to finish
• Handle emergency calls and handle off hours emergency line
• Ensure all work meets industry standards and company procedures
• Maintain inventory of chemicals, tools, and equipment; coordinate repairs as needed
• Train, mentor, and support technicians across all service lines
• Conduct performance evaluations and provide coaching for improvement
• Facilitate weekly meetings with production employees
• Promote a positive, safety-driven work environment
• Hiring, onboarding, and discharging of personnel
• Serve as the main point of contact for customers during projects
• Provide estimates, explain services, and ensure customers understand the restoration or cleaning process
• Conduct final walkthroughs and secure customer approval upon job completion
• Review daily and weekly job schedules to maximize productivity
• Ensure project documentation, photos, moisture readings, and job notes are completed accurately
• Coordinate with insurance adjusters and third-party administrators on restoration files
• Track project budgets and profitability
• Enforce OSHA, IICRC, and company safety policies
• Maintain compliance with all regulatory standards and industry guidelines
• Build relationships with property managers, realtors, contractors, and commercial clients
• Participate in networking events and community outreach to grow service opportunities
• Support sales efforts and may be eligible for incentives based on new business generated
• Additional duties required as needed

Project/ Production Manager Requirements :

• 5+ years’ experience in a management role, preferably in the restoration industry
• Xactimate experience is a plus
• IICRC, WRT/ASD, and MRT are preferred
• Proven ability to build, motivate, and maintain a high-performing team
• Organizational and time management skills with the ability to prioritize a variety of tasks/projects
• Self-motivated, responsible, and accountable. Identifies own learning needs and seeks appropriate steps to continue continual self-development

Keywords: mitigation, remediation, department manager, IICRC, DASH

#P1IND