Tenant Collections Specialist/ Accounts Receivable
Description
Position Overview:
We are seeking a highly motivated and detail-oriented Tenant Collections Specialist to join our team. This role is essential in maintaining positive tenant relationships, ensuring timely rent payments, and representing our interests in tenant-related legal matters. The ideal candidate will have a strong background in tenant relations, collections, and legal procedures, with excellent communication and problem-solving skills.
Key Responsibilities:
- Tenant Relations: Serve as the primary contact for tenants regarding outstanding rent, security deposits, and other related matters.
- Collections Management: Proactively follow up on unpaid rent, promises to pay, and overdue accounts, ensuring timely resolution.
- Security Deposits: Manage inquiries and disputes regarding security deposits in compliance with applicable laws and company policies.
- Legal Representation: Represent the company in small claims court, mediations, and agreements concerning tenant-landlord disputes.
- Mediations & Agreements: Facilitate and negotiate resolutions to disputes, ensuring outcomes align with company objectives and legal standards.
- Legal Assistance: Support the General Counsel with tenant-related legal matters and other projects as needed.
- Will report to Raritan home office once per month for meeting with General Counsel
Requirements
Qualifications:
- Proven experience in tenant collections, property management, or a related field.
- Familiarity with landlord-tenant laws and small claims court procedures.
- Strong negotiation and conflict resolution skills.
- Excellent verbal and written communication skills.
- Ability to work independently and manage multiple tasks simultaneously.
- Bachelor's degree in Business, Law, or a related field is preferred.
- Paralegal certification or legal background is a plus.
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