Alpha Fit Club Operations/Front Desk Associate

Alpha Fit Club Denville LLC
Denville, NJ

Job Description

Job Description

Front Desk Associate | Operations Team


About Alpha Fit Club & Your Role as Front Desk/Operations
Alpha Fit Club is a high-energy group fitness studio committed to delivering an unmatched fitness experience. Our team is driven, passionate, and dedicated to building a strong community. As a Front Desk Associate, you’ll be the first face our members see, setting the tone for their entire experience. You are responsible for providing exceptional service, maintaining smooth day-to-day operations, and ensuring the studio runs efficiently. Your ability to multitask, sell memberships and retail, problem-solve, and bring positive energy will contribute to the overall success of the gym.

Key Responsibilities:

  • Member Experience & Customer Service
  • Greet members with a warm, welcoming attitude
  • Assist with check-ins and class bookings
  • Provide information on membership options, promotions, and policies
  • Address member inquiries, concerns, and feedback professionally
  • Sales
  • Actively promote and sell memberships and class packages
  • Educate members on promotions, add-ons, and benefits to enhance their experience
  • Operational Support
  • Maintain a clean, organized front desk and lobby area
  • Support trainers and coaches with class transitions and studio upkeep
  • Troubleshoot minor tech issues with check-in systems and class software


Qualifications & Skills
Strong interpersonal and communication skills
Sales-driven with the ability to upsell and close deals
Ability to multitask in a fast-paced environment
Comfortable with technology and gym management software
Passion for fitness and a team-oriented mindset


Schedule & Availability
Part-time positions available
Must be available for early mornings, evenings, and weekends as needed.


Why Join Alpha Fit Club?
Be part of a growing fitness community
Competitive pay and membership perks
A dynamic, supportive team environment

Posted 2026-03-19

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