Senior Product Manager

Royal Bank of Canada
Jersey City, NJ

Job Description

What is the Opportunity?

As Onboarding Senior Product Manager, you will be responsible for creating a delightful onboarding experience through the digital first RBC Clear platform. You will drive roadmap discussions, manage deliverables and facilitate engagement with cross functional stakeholders to deliver the future of digital onboarding. This role combines the fast-paced onboarding support with the build-out of the long-term strategy for digital onboarding. The role includes

What will you do?

  • Build and support continuous Digital Onboarding roadmap and key solutions within team and across stakeholder spectrum
  • Liaise with Risk and other partners to build, and maintain processes, procedures and controls to align with RBC standards
  • Supports Sales and Account Managers to learn about new features and functionality to benefit the customer experience as well as validate upcoming opportunities
  • Industrialize the management of the customer issues to be handled in real time while minimizing customer impact
  • Manage high visibility onboarding initiatives with multiple business and technology stakeholders to ensure alignment and an improved customer experience
  • Partner with operations groups to continually improve streamlined and frictionless customer experience
  • Produce and commercialize metrics and key details for Onboarding and Maintenance of customers
  • Partner with training and marketing team to build external and internal facing documentation to support onboarding and maintenance of customers
  • Create and build innovative solutions for onboarding by continually challenge the existing process to improve.

What do you need to succeed?

  • Requirements
  • Experience in cash management entity onboarding of large global and regional institutions
  • Base understanding of typical client expectations, documentation requirements, signer management and onboarding in cash management
  • Ability to manage and drive multiple workstreams in parallel while maintaining transparency
  • Must haves
  • Experience in Cash Management in either banking or within a non bank institution
  • Ability to successfully engage and collaborate with partners
  • Able to drive large multi stakeholder initiatives projects with high visibility to senior leadership

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
  • Opportunities to building close relationships with clients

The good-faith expected salary range for the above position is $140.000 -$190,000 depending on factors including but not limited to the candidate’s experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

  • Drives RBC’s high performance culture
  • Enables collective achievement of our strategic goals
  • Generates sustainable shareholder returns and above market shareholder value

Job Skills

Business Case Design, Communication, Critical Thinking, Effectiveness Measurement, Financial Regulation, Interpersonal Relationship Management, Product Development Lifecycle, Product Development Methodology, Product Services, Results-Oriented, Waterfall Model

Additional Job Details

Address:

GOLDMAN SACHS TOWER, 30 HUDSON STREET:JERSEY CITY

City:

Jersey City

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-01-07

Application Deadline:

Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

I nclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Posted 2026-01-07

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