Director, Business Process Optimization

Integra LifeSciences is a global medical technology leader in neurosurgery and regenerative medicine driven by our purpose of restoring patients’ lives. The company offers a broad portfolio of products and innovative solutions for dural access and repair, cerebral spinal fluid management and neuro-critical care. Its regenerative tissue technologies include products that address soft tissue, peripheral nerve and tendon repairs and for the treatment of acute and chronic wounds, burns, as well as for plastic and reconstructive surgery.

Founded in 1989 by Richard E. Caruso, the company is headquartered in Princeton, New Jersey. Today, Integra LifeSciences has grown immensely, with more than 4200 employees worldwide as well as offices, manufacturing and research facilities in Asia, Australia, Europe, Middle East, and the Americas.

Changing lives. Building Careers.

Joining us is a chance to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, our colleagues are challenging what’s possible and making headway to innovate new treatment pathways to advance patient outcomes and set new standards of care.

SUMMARY DESCRIPTION

Integra LifeSciences is a global medical technology leader headquartered in Princeton, New Jersey. Founded in 1989, it develops innovative products for neurosurgery, reconstructive and general surgery, and regenerative wound care, including the first FDA-approved artificial skin. By combining advanced surgical tools with biological regenerative technologies, Integra empowers clinicians to deliver confident, efficient, and impactful patient care worldwide.

Integra Life Sciences is looking for a Director of Business Process Optimization that will lead strategic process improvement global initiatives across key enterprise value streams. This highly collaborative role partners with cross-functional leaders, vendors, and employees at all levels to identify and drive opportunities for business process efficiencies across the enterprise. The Director will be accountable for transitioning improvements from design to implementation, ensuring sustainable change through strong project management and organizational change management (OCM) practices. This position may manage multiple direct reports. Key Responsibilities include:

• Optimize enterprise-wide end-to-end processes and supporting systems by applying Lean principles to drive operational excellence, scalability and alignment with strategic business objectives.
• Lead strategic assessments to identify and prioritize high-impact opportunities to improve processes and systems, ensuring alignment with cross-functional dependencies and enterprise goals.
• Leveraging Lean methodology and in partnership with IT/IS, oversee process improvement activities across prioritized opportunities, identifying and partnering with process
• owners and SMEs to ensure continuous improvement.
• Lead implementation efforts to ensure process changes are successfully adopted and sustained.
• Provide leadership across large, cross-functional matrix teams to achieve program and project objectives.
• Apply Six Sigma tools and methodologies, including Value Stream Mapping, Kaizen events, A3, Kanban boards, 5 Whys, and FMEA, to solve complex business challenges and enhance processes. Collaborate with business and technology partners and their teams to design and implement future-state processes.
• Build organizational capability in process excellence, identifying and mentoring process owners and key stakeholders in CI tools, techniques and methodologies to foster a culture of continuous improvement and strategic thinking.

Travel may be required up to 20%.

SUPERVISION RECEIVED

This role will report to the SVP of Enterprise Transformation & Program Management Office

and be part of various extended leadership teams to help align the organization towards process optimization program commitments.

SUPERVISION EXERCISED

This role will begin as an individual contributor role with potential to establish a team as the function matures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Primary responsibilities are to:

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Strategic Program Execution & Oversight

• Lead enterprise-level business process mapping and optimization efforts across the company
• Ensure projects deliver measurable financial and operational benefits
• Standardize best practices and tools for continuous improvement

Lean & Value Stream Mapping

• Identify business processes with performance optimization potential
• Monitor KPIs: measure performance improvements of new processes
• Build process governance frameworks that drive ongoing accountability

Leadership Alignment & Communication

• Partner with executives to define our process excellence strategy
• Serve as a trusted advisor on business process performance optimization
• Deliver training and mentorship on process excellence topics

DESIRED QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill and/or ability required for his position.

• Education : Bachelor’s degree or equivalent experience in a related field.

• Required Experience :
  • 5+ years of industry experience in Life Sciences, Pharma, MedTech, or Biotech in a business management, marketing, or commercial operations role.
  • 5+ years of related work experience in Business Process Management (BPM), Business Analytics, Program/Project Management, or Business Operations.
  • 3+ years of experience applying Lean Six Sigma Black Belt certification.
  • Demonstrated success in continuous improvement and implementation initiatives globally.
  • Stakeholder engagement and influence: proven capability to build trust-based relationships with senior executives and key stakeholders at all levels, driving alignment and high-stakes decisions in a matrix organization.
  • Proven leadership experience across large cross-functional teams.
  • Strong program and project management background.
• Preferred Qualifications:
  • 3-5 years of Management Consulting experience; executive presentation skills.
  • Experience with AI automation to improve process performance and quality.
  • Medical device industry experience.
  • Experience managing day-to-day operations of Business Process Consultants.
  • Functional understanding of Agile methodology.
  • Hands-on change management experience.
  • Preferred Certifications: Process Excellence / Six Sigma / Lean / Green or Black Belt / Organizational Change Management / PMP.

Integra LifeSciences is an equal opportunity employer, and is committed to providing equal employment opportunities to all qualified applicants and employees regardless of race, marital status, color, religion, sex, age, national origin, sexual orientation, physical or mental disability, or protected veteran status.

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EEO Is the Law | EOE including Disability/Protected Veterans

Integra LifeSciences is committed to provide qualified applicants and employees who are disabled veterans or individuals with disabilities with needed reasonable accommodations in accordance with the ADA . If you have difficulty using our online system due to a disability and need an accommodation, please email us at [email protected].

Unsolicited Agency Submission

Integra LifeSciences does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. A formal written agreement is required before engaging any agency, and it must be executed and authorized by the Vice President, Talent Acquisition. Where agency agreements are in place, introductions (the initial sharing of a candidate’s name, resume, or background) are position-specific and may only occur within the scope of that approved agreement. Please, no phone calls or emails.