Front Desk Staff - Middletown
- Health insurance
- Training & development
- Positive & enthusiastic personality.
- Access to reliable transportation and the ability to commute to one or more of our 4 locations.
- Proficient in computer applications such as Microsoft Office, Microsoft Excel, and other similar programs.
- Excellent communication, organizational, and multitasking abilities.
- Previous customer service experience is a plus.
- Ability to work in a fast-paced environment and remain calm under pressure.
- Prior experience with iClassPro is an advantage.
- Part-time roles require availability from 4 PM to 9 PM on weekdays and Saturday mornings.
- Full-time roles require varied availability 9AM to 9PM on weekdays and Saturday mornings.
- Provide exceptional customer service to parents, guardians, and visitors.
- Answer and manage phone calls, emails, and inquiries promptly and professionally.
- Assist in the registration process for classes and programs.
- Handle customer concerns and resolve issues in a timely and effective manner.
- Maintain organized records of customer information and class schedules.
- Collaborate with other staff members to ensure a cohesive and positive customer experience.
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