Sales BDC Representative
Join our Team for a Great Career at Honda of Tenafly? We are seeking a full-time Sales BDC Representative to join our team. The starting base pay for this position starts at $55,000-$80,000 plus an opportunity to earn commission pay. $2000 Sign up Bonus(discuss during interview) Honda of Tenafly is one of the fastest growing dealerships in New Jersey. We offer a great place to work in a fun environment and breaking records every month. Come work for an award winning company that offers a generous compensation, incentive and benefits program. We are committed to providing a world-class experience to our employees and the customers we serve. Qualifications: At least one year experience in a call center (previous BDC experience).
- Answer customer calls and establish follows-up with sales appointments.
- Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
- Provide customers with initial product information and direct them to the appropriate dealership resources.
- Follow up with leads that are not ready to make an appointment or no-show.
- Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
- Utilize CRM tracking system daily.
- Bilingual a plus.
- Promptly responding to and following up with customer inquiries via phone and internet.
- Identify customer needs
- Set appointment for customer visits
- Follow up with customer after their visit
- At least one previous role based in customer service experience
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
- Hands-on Professional Sales Training
- Generous Commissions and Bonus Structure
- Paid Time Off (PTO)
- Comprehensive health insurance; Medical, Dental, Vision
- Life Insurance
- Short-term Disability & Critical Illness Care
- 401 (K) Plan
- Growth Opportunities
- Product Training
- Employee Referral Program
- Company Discounts
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