Part Time Physical Therapy Receptionist/Aide

Job Description

Job Description

We are seeking an experienced medical receptionist to join our physical therapy practice in Morristown. This role is best-suited for someone who is organized, outgoing, mature, and confident — a professional who can make patients feel welcome while keeping front desk operations running smoothly. Please note that this position is not suited for a college student . The job is primarily at the front desk, but some physical therapy aide work is included.

Hours : 20 to 24 hours per week Tuesday through Friday, 8:00 to 1:30, with the ability to flex up or down as needed by the practice.

About our Practice

We are a patient-centered physical therapy practice owned by a female physical therapist for just over 36 years. We are a private practice, not corporate owned. While we treat all conditions, we specialize in treating head, neck, jaw, orofacial pain, headaches and myofascial pain conditions. Our patients receiveindividualized, one-on-one care from licensed physical therapists. It is important to us that our patients receive a warm, friendly and knowledgeable experience.

Preferred Experience:

· Previous work in a physical therapy or dental office (Many of our referrals come from dental providers.)

· Strong knowledge of insurance benefits and office procedures

· Computer proficiency

· Medical knowledge/terminology are a plus.

Skills and Qualities:

· Strong organizational, multi-tasking and communication (verbal and written) skills

· Professional phone etiquette

· Strong interpersonal skills with the ability to anticipate needs

· Reliable, adaptable, flexible, and a team player

· Critical thinking, problem solving, and prioritization abilities

· Attention to detail

· Willingness to learn about our practice, treatment and specialties

· Ask questions. Write notes. Document

Responsibilities:

· Greet and assist patients

· Maintain a full, consolidated schedule and follow up on unscheduled patients

· Enforce cancellation and no-show policies

· Verify insurance benefits through insurance portals and phone calls

· Document insurance benefits and establish payment plans with help from the Billing Office

· Explain insurance benefits and payment plans to patients

· Explanation of our practice and specialties to prospective patients

· Patient intake & data entry of demographics, insurance and medical information

· Creating patient charts and chart organization (We do not have EMR)

· Faxing, copying, scanning, distribution of documents and charts

· Collect payments and reconcile daily transactions

· Maintain a safe, clean office and manage office supplies

· Assist physical therapy staff with aide duties as needed

· Communicate with the Billing Office and Office Manager in our other office location on a regular basis.

If you have applied and we are interested, we will message you on ZipRecruiter to set up a preliminary phone interview. Thank you.