Verification Specialist
Position Summary:
As an Information Verification Specialist, you will be making outbound phone calls, while following a script, to a list of Healthcare practices and hospitals to verify and obtain the requested information per project, while following sampleability compliance guidelines for pharmaceutical companies to ship their product to the facility. The Information Verification Specialist will also research and pull information from various websites to support the development for new software applications for Healthcare License Solutions. This role will report to the Information Verification Call Center (IVCC) Manager.
- 85% of time is spent making an average of about 200-250 outbound calls a day verifying healthcare provider’s information (office addresses, specialty, status, etc) with the use of a script.
- 15% of time is spent researching and pulling information from various websites to support the development of new software applications for Healthcare License Solutions.
- Data entry of the information verified through outbound calls into MVS and Call ID.
- Manage multiple projects and meet project deadlines.
- Attending weekly team meetings and actively participate.
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