Service Advisor

Job Description

Job Description

Job Description:

About RK Vineland Chevrolet Kia SubaruRK Vineland Chevrolet Kia Subaru is committed to providing exceptional customer service and quality automotive care. We are currently seeking a professional and motivated Service Advisor to join our team in Vineland, NJ.Job DetailsSalary: Competitive compensation planJob Type: Full TimeLocation: Vineland, NJ (in- person)ResponsibilitiesGreet service customers promptly and courteously in a professional manner.Inspect vehicles and review service history to identify and verify customer service needs accurately.Promote sales of appropriate services, parts, and accessories by understanding product features and service requirements.Provide accurate estimates for service costs and completion times, obtaining proper authorization from customers.Monitor service progress and communicate any changes regarding costs, estimated time of delivery, or additional recommended services to customers.Administer warranty repairs for new and used vehicles following manufacturer guidelines.Confirm service appointments by telephone prior to customer arrival and conduct post-repair follow-up calls.Inspect vehicles before delivery to ensure all services and repairs were completed correctly and explain results to the customer.Comply with state and federal laws related to automobile repair and consumer protection.Uphold the company’s values in all interactions with customers, co-workers, and vendors.Work HoursThis is a full-time, in-person position. Specific work hours will be discussed during the interview process.

Job Requirement:QualificationsMinimum two years of experience as a service advisor.High school diploma or equivalent.Valid driver’s license with a clean driving record in the state of employment.Professional appearance and strong work ethic.Excellent verbal and written communication skills.Outstanding customer service skills and a positive, high-energy attitude.Ability to work effectively in a process-driven environment.
WHAT WE OFFER: Tremendous product & inventory Ongoing company-wide training Strong company reputation Growth opportunities Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace. We Would Really Like To Hear From You!