Claims Administrator
Assign and oversee independent adjusters handling losses for Lloyd’s Syndicates
Essential Duties:- Enter First Reports/New Losses into the system
- Review new losses for coverage prior to assigning to adjuster or Company
- Send acknowledgements to brokers
- Maintain accurate reserves for claim files
- Analyze adjuster reports for coverage, accuracy and compliance with London requirements
- Be able to make decisions regarding coverage of claims
- Present applicable reports to London broker for authorization where necessary
- Communicate required authorizations to adjusters and monitor communications between London and adjusters/attorneys
- Answer London Company inquiries
- Communicate with underwriting regarding policy issues/inconsistencies relating to losses
- Issue payments to insureds / claimants
- Prepare checks for mailing
- Review adjuster and vendor invoices / set up for assistant to pay
- Enter notes and payments into system to update claim status
- Review daily follow ups
- Follow up with adjusters for overdue reports
- Handling incoming emails daily
- Customer service for incoming calls from brokers, insureds, etc
- Weekly meeting with claim manager or as needed
Qualifications:
- Strong knowledge and understanding of Commercial and Homeowners property coverage and a clear understanding of insurance terminology.
- Good communication skills to discuss claims with adjusters and attorneys.
- Solid customer service and organizational skills to handle a heavy workload.
- Ability to work both independently and as a team player
We offer a total compensation package which includes salary (60k-75k) plus a full comprehensive benefits package. Package includes Paid Time Off Days, Paid Holidays, Hybrid Work Schedule, Retirement Plan with Employer Match, 100% Single Employer Paid Medical, Dental, Vision, Life Insurance, Education Assistance, Various Voluntary Benefits, Wellness Program Including Mental Health Support and an Employee Assistance Program (EAP) and More.
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