Customer Growth Specialist

Job Description

Job Description

About Weed Man Jersey Shore

At Weed Man Jersey Shore, we specialize in expert fertilization and weed control services that help homeowners grow lush, green, weed-free lawns. As a locally owned and operated business, we pride ourselves on professionalism, personalized service, and deep expertise in turf management.

In addition to our core lawn care services, we also operate Mosquito Hero, a complementary brand providing mosquito control solutions. Together, we offer homeowners complete outdoor comfort and protection.

Position Overview

We’re looking for a motivated, high-energy Customer Growth Specialist to join our growing team.

This is a performance-driven role with a strong emphasis on customer acquisition, cross-selling, and revenue growth across both Weed Man and Mosquito Hero services.

The ideal candidate has a true hunter mindset — competitive, proactive, resilient, and motivated by closing new business. You are energized by outbound activity, confident handling objections, and focused on driving measurable results.

What You’ll Do

As a Customer Growth Specialist, your focus will be strategic outreach, new customer acquisition, and account expansion.

Core Responsibilities

• Generate new business through high-volume outbound calling campaigns
• Use a predictive dialer to engage prospects, leads, and previous customers
• Sell lawn fertilization, weed control, and mosquito control programs
• Identify and execute cross-sell and upsell opportunities
• Drive renewals and recover canceled accounts
• Educate homeowners on service benefits, seasonal timing, and program options
• Overcome objections and confidently close sales
• Follow up on web leads, inbound inquiries, and marketing-generated opportunities
• Re-engage dormant or inactive customers
• Maintain accurate records in the WEEMS CRM system
• Track personal performance metrics and consistently meet or exceed sales targets

Additional Growth-Focused Responsibilities

• Partner with marketing on promotional campaigns and seasonal sales initiatives
• Provide feedback on lead quality and customer trends
• Assist in building referral opportunities and asking for online reviews when appropriate
• Support territory growth strategies and targeted outreach efforts
• Continuously improve scripts, talk tracks, and closing strategies

What We’re Looking For

• 1+ year of outbound sales experience (customer acquisition required)
• A proven hunter mentality with strong closing ability
• Highly competitive and performance-driven
• Comfortable with high call volume and fast-paced environments
• Strong objection-handling skills
• Clear and confident communicator across phone, email, and text
• Organized and comfortable using CRM systems and dialer platforms
• Lawn care or mosquito control experience (preferred but not required)

What We Offer

• Competitive base pay + commission
• Uncapped earning potential
• Clear performance expectations and advancement opportunities
• Health and dental benefits for eligible full-time employees
• 401(k) program
• Supportive, growth-oriented team environment

Ready to Win?

If you thrive on generating new business, closing deals, and driving measurable growth — this is the opportunity for you.

Join Weed Man Jersey Shore and help homeowners grow healthy lawns and enjoy mosquito-free outdoor spaces while building a high-performing sales career.