Chargeback Analyst (Remote Central and Eastern US)

ConvaTec
Bridgewater, NJ
Chargeback Analyst (Remote Central and Eastern US) Location Remote in Bridgewater, NJ : Pioneering trusted medical solutions to improve the lives we touch: Convatec is a FTSE 250 global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence and critical care, and infusion care. Group revenues in 2021 were over $2 billion. With around 10,000 colleagues, we provide our products and services in over 100 countries, united by a promise to be forever caring. Our products provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. About the Role:

As an entry level Chargeback Analyst you will be responsible for administrating, consulting and/or negotiating product/service contracts with external customers. Develops pre-sales contract strategies and works closely with marketing, sales, business management, and technical/engineering teams to structure proposals/contracts/bid documents. Negotiates contracts that are consistent with business objectives and engages in contract amendments and renegotiation to accommodate scope changes. Ensures fulfillment of contractual obligations from contracting parties. Does not require to have legal qualification.

Travel Requirements : 10% may be required for training.

About You:

You bring high energy and an ability to quickly develop strong rapport with your customers and colleagues. You have a strong focus on providing superior customer service along with your excellent planning and organizational skills and attention to detail and accuracy. Your aptitude for high learning agility and business acumen is demonstrated through your analytical skills around KPI analysis and reporting. Because you are self-motivated and disciplined with an entrepreneurial spirit, you thrive in a team environment while working remotely.

Qualifications/Education:

  • Bachelor's Degree required

  • Up to 2 years of experience required

  • Understanding of contract pricing, reconciliation of accounts, claims management or chargebacks in the pharma or medical device industry.

  • Basic to medium Excel knowledge.

  • Strong business English communication skills required (Speaking/Writing/Reading)

  • Preferably located in Central and Eastern US.

Our progress will give you countless opportunities to move forward too. Seek out new challenges, and you'll find them. Stretch your thinking, and you'll find new ways to make an impact. And if you embrace the opportunity to drive your own growth, you could go further, and achieve more, than ever before.

This is a big step forward.

This is work that'll move you.

Link to Convatec benefits:

#LI-AA1

#LI-Remote

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you're unsure, please contact us at [email protected].

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!

Posted 2025-08-19

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