Account Coordinator

Job Description

Job Description

Experience Without Limits. Come shape the future of brand experience.

At Jack Morton, we create, and build, head-turning, smile-inducing, impact driving brand experiences. We exist to redefine what experiential can achieve, helping clients unlock the full value of experiences.

That takes a team that's bold, curious, and acts as one - building on ideas, pushing boundaries, and showing up for each other. Here, you'll do your best work, grow fast, and collaborate across clients, disciplines, and global teams to bring new ideas to life.

This is a place where curiosity drives what's next, boldness raises the bar, and we win together. Where ownership is expected, egos are left at the door, and the work reflects the people behind it.

Experience without limits — in your work, your growth, and your impact.

Are you detail-oriented, people-focused, and eager to grow in the exciting world of experiential marketing? As an Account Coordinator , you'll be a key player supporting client accounts and project teams—helping deliver exceptional experiences while learning from industry leaders. This is an ideal role for a proactive, organized communicator who thrives in a fast-paced, collaborative environment.

What You'll Do:

Project & Client Support

• Act as the go-to resource for project updates and client needs—stay informed and ready to respond.
• Support the day-to-day operations of assigned client accounts.
• Take notes in planning meetings and help translate them into actionable communication plans.
• Prepare and maintain essential project documentation including Work Orders, Creative Briefs, and Call Reports.
• Assist in assembling and formatting sales proposals, presentations, and supporting materials.
• Research and compile key information from event prospectuses.
• Organize and coordinate logistics for client meetings—room reservations, setup, catering, etc.
• Help manage job files, prepare billing documentation, and ensure timely task completion.

Team Collaboration & Administration

• Maintain internal project tracking and communicate updates across departments.
• Provide relief coverage at the reception desk when needed.
• Make travel arrangements for team members in alignment with budget and company policy.
• Help with graphic and property inventory tracking, process issues, and show-site expectations.

Sales & Account Development

• Shadow and support the sales process, including pitches, proposals, and client presentations.
• Observe strategy meetings and learn how to craft winning proposals.
• Prepare client communications including quotes, presentations, and follow-up correspondence.

Financial & Operational Support

• Update project budgets and forecasts in coordination with project leads.
• Build and maintain Excel spreadsheets to support financial tracking and reporting.
• Ensure all travel bookings and expenses align with budget guidelines.

What You Bring to the Table:

• A passion for people, collaboration, and delivering high-quality work.
• A positive, can-do attitude with a willingness to jump in and solve problems.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail—you're the kind of person who triple-checks the work.
• Ability to multitask and stay calm under pressure in a deadline-driven environment.
• Proficiency in Microsoft Word, Excel, and PowerPoint.

Education & Experience:

• Bachelor's degree (B.A. or B.S.) preferred.
• 6 months - 1 years of relevant experience in marketing, client services, events, or agency environments.
• Internship or previous experience in a client-facing, fast-paced setting is a plus.

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at [email protected]. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

***JOB SCAM ALERT***

We have recently become aware that individuals not associated with Jack Morton have fraudulently used our name – and the names of some of our employees – to solicit applications for fake jobs, to conduct fake job interviews and to make fake job offers. Any request to schedule an interview and any bona fide offer of employment will only come from an authorized representative of Jack Morton with an email address "@jackmorton.com" or "@jackmorton.co.uk". We will never require an applicant to provide credit card or banking information to cover any supposed advance costs.

If you have provided personal information in connection with a fake job offer or interview and you are concerned, we suggest that you take appropriate action.

Jack Morton takes these activities very seriously and are taking appropriate steps to shut down this fraudulent activity.

We urge you to be careful when sharing your personal information and to be aware of scams involving fake job postings and job offers.