AMBULATORY OFFICE SPECIALIST - UROLOGY - HEALTH AND WELLNESS CENTER

Ambulatory Office Specialist - Urology - Health and Wellness Center

HMH PHYSICIAN SERVICES, INC. Clifton, New Jersey

Apply

• Requisition # 2026-176881
• ShiftDay
• StatusFull Time with Benefits

Overview

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Ambulatory Office Specialist is responsible for the Patient Access functions for ambulatory services identified in the ambulatory setting, including, but not limited to, facility based scheduling, pre-registration, registration, insurance verification, pre-certification, work queues, and financial clearance, under the direction of the practice mangers/directors.

Responsibilities

A day in the life of a Ambulatory Office Specialist at Hackensack Meridian Health includes:

• Implements the Ambulatory scheduling, pre-registration, pre-certification, referral procurement and insurance verification policies and procedures for the assigned ambulatory point of service.
• Assure referral work queue and registration work queue are worked daily and kept current.
• Captures and enters appropriate documentation of patient registration and demographic information in the patient electronic medical record (EPIC) to maximize accuracy.
• Complies with HUMG's patient financial responsibility and collection policies.
• Provides patients with appropriate administrative information, as directed.
• Communicates with clinical area to keep patients in waiting area informed of delays if needed.
• Schedules follow up tests upon discharge.
• Participates in audits of registrar accuracy and efficiency as it relates to accurate collection of insurance information and reimbursement.
• Participates in coding, scheduling, or related activities as required.
• Attempts to mediate daily scheduling, pre-registration, pre-certification or registration issues and elevates any issues that cannot be resolved independently.
• Complies with all procedural workflows and departmental policies and procedures as identified.
• Assumes other responsibilities as directed by either the Operations Manager or Director or the practice area.
• Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.).
• Adheres to the standards identified in the Medical Center's Organizational Competencies.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• EPIC Cadence and Prelude training, must pass exam upon completion of training.
• Proficient PC skills.
• Demonstrate Customer service proficiency.
• Proficient written and oral communication skills.
• Familiar with Medical terminology.

Education, Knowledge, Skills And Abilities Preferred

• College BA/BS or Associates Degree.
• Analytical skills relevant to registration /business or finance/medical terminology.
• Experience with EPIC HB, Cadence or Prelude.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!

Compensation

Minimum rate of $23.97 Hourly

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.

Job Duties

The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

• Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
• Experience: Years of relevant work experience.
• Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
• Skills: Demonstrated proficiency in relevant skills and competencies.
• Geographic Location: Cost of living and market rates for the specific location.
• Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
• Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.

Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.

HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.

Our Network

Hackensack Meridian Health (HMH) is a Mandatory Influenza Vaccination Facility

As a courtesy to assist you in your job search, we would like to send your resume to other areas of our Hackensack Meridian Health network who may have current openings that fit your skills and experience.

Apply

Share

• Facebook(Opens in new tab or window)
• Email(Opens in new tab or window)
• X(Opens in new tab or window)
• LinkedIn(Opens in new tab or window)

Start Exploring

See the area you’ll be working in and get an idea of what your daily routine around the office can be like. Learn More

Awards We’ve Received

2025

US News & World Report 2025 - HUMC - #1 Hospital in NJ & #1 in NY Metro Area

2025

US News & World Report 2025 - Joseph M. Sanzari Children’s Hospital - #1 Children’s Hospital in NJ and #3 Children’s Specialties in the Nation

2025

US News & World Report 2025 - JSUMC - #5 Hospital in NJ

2025

US News & World Report 2025 - John Theurer Cancer Center at HUMC - Ranked Nationally

2025

US News & World Report 2025 - HUMC - Best Hospitals Honor Roll

2025

Becker’s Hospital Review 2025 - 7 HMH Institutions Named Among Becker’s Top 100

2025

Newsweek 2025 - Hackensack Meridian Health - America’s Greatest Workplaces for Mental Well-Being 2025

2025

Newsweek 2025 - Best Hospitals USA - HUMC - #59

JOBS FOR YOU

• Related Jobs
• Recently Viewed Jobs
• Jobs Near you
• Youth Residential Technician - Behavioral Health - Carrier Clinic - Per Diem Evenings HMH CARRIER CLINIC INC Belle Mead, New Jersey
• Secretary II - Per Diem - Day RIVERVIEW MEDICAL CENTER Borough of Red Bank, New Jersey
• Registered Respiratory Therapist (RRT), LTC - Per Diem HARTWYCK @ OAK TREE INC Edison, New Jersey
• Registered Respiratory Therapist (RRT) - Per Diem SOUTHERN OCEAN MEDICAL CENTER Manahawkin, New Jersey
• Unit Services Representative - Medicine - Diabetic - Full Time Days (7am-3:30pm) HACKENSACK UNIVERSITY MED CNTR Hackensack, New Jersey
• Registered Nurse - Inpatient Telemetry - FT Days OCEAN MEDICAL CENTER Brick, New Jersey
• Project Coordinator, Cancer Prevention and Control (CPC) HMH HOSPITALS CORPORATION Perth Amboy, New Jersey
• Patient Observer-Riverview-Float-Part Time-Nights-Benefits RIVERVIEW MEDICAL CENTER Borough of Red Bank, New Jersey
• Lead Youth Residential Technician - Behavioral Health - Carrier Clinic - PT Nights with Benefits HMH CARRIER CLINIC INC Belle Mead, New Jersey
• Child Adolescent Psychologist Inpatient Part-Time with benefits HMHMG SPECIALTY CARE 570 Belle Mead, New Jersey
• Youth Residential Technician - Behavioral Health - Carrier Clinic - Full Time Days HMH CARRIER CLINIC INC Belle Mead, New Jersey
• Youth Residential Technician - Behavioral Health - Carrier Clinic - Full Time Nights HMH CARRIER CLINIC INC Belle Mead, New Jersey

WE KEEP GETTING BETTER

At Hackensack Meridian Health , we help our patients live better, healthier lives – and we help one another succeed. Here, competitive benefits are just the beginning. It’s also about how our team members support one another and how we show up for our community. Together, we’re ready to transform health care and advance our mission to serve as a leader of positive change.

Join us and let’s keep getting better together.

STAY CONNECTED

From roles that are right for you to new opportunities, join our talent community and stay up to date with job openings and more.

SIGN UP