Residential Service Plumbing Technician

Ace Hardware - USA
Elmer, NJ

Job Description

Job Description

Join Us as a Residential Service Plumbing Technician

Sign-on bonus available — up to $6,000 for qualified hires.

A day in your boots

You roll out in a well-stocked company truck, ready to be the on-site expert homeowners trust. From the first knock, you listen, diagnose, and craft tailored solutions — whether it’s an urgent leak, a stubborn drain, or a home suddenly without hot water. You set the tone for service excellence and close the loop with thoughtful follow-up.

What you'll handle
  • Diagnose issues such as leaks, clogged drains, no water/no hot water, and low water pressure.
  • Repair or replace pipes, faucets, water heaters, sump pumps, disposals, drain lines, and shower valves.
  • Install water treatment systems and run gas piping with precision.
  • Guide customers to the right options, highlighting warranties, our years in business, service quality, and available financing.
  • Follow up on open estimates, provide added detail, and convert opportunities into approved work.
  • Lead by example in the field to ensure exceptional customer satisfaction.
  • Keep your company vehicle organized, clean, and stocked so every call is efficient.
What you bring
  • At least 5 years of residential service plumbing experience.
  • A respectful, positive approach with customers and their homes — honoring their time and space.
  • Strong knowledge of plumbing equipment and systems.
  • Curiosity and drive to keep learning and growing.
  • A clean driving record.
  • Flexibility to work late when a job requires completion.
Your core strengths
  • Plumbing expertise from diagnostic to final fix.
  • High-level maintenance and repair skills.

If you thrive on solving problems, communicating clearly, and taking pride in craftsmanship, you’ll feel right at home here — and so will our customers.

Posted 2026-06-11

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