Warehouse Administrative Assisstant

About Williams-Sonoma DC - South Brunswick, NJ

Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams – Sonoma, Pottery Barn and West Elm.

Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.

Williams-Sonoma, Inc Supply Chain Overview

By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are proud to be recognized for our continuous action and progress in the following areas: Barron's 100 Most Sustainable Companies; Forbes Best Employers for Women and Diversity; Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These honors reflect that we are truly a people-first organization.

• Over 4,000 Full-Time Associates across the Supply Chain.
• 14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following:
  • Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs.
• Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi.
  • Sutter Street Manufacturing upholstery factories located in North Carolina and Mississippi totaling with over 1,400 full-time employees producing approximately $900 million to $1 billion in sales of upholstered furniture.
• Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN.
• 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey.

The Administrative Assistant position is located in South Brunswick, NJ.

You’ll be excited about this opportunity because you will:

• Perform daily completion and publishing of various reports with detailed identification of discrepancies.
• Trend analysis of variances and reporting of root causes and opportunities for coaching.
• Manage administrative functions of claims processes and 3rd party provider compliance.
• Conduct billing and 3rd party service quality audits.
• Research orders and provide actionable feedback to improve customer experience.
• Communicate quality issues and provide reporting via email.
• Attend and at times help facilitate quality and compliance meetings with the Network Ops Team and 3rd party providers.
• Utilize Williams Sonoma's Mission, Vision, and Values to govern daily activities while maintaining required accuracy percentages, productivity (if required), and quality standards.
• Coordinate handoff and action plan with the previous and following shift.
• Create and implement standard operating procedures to properly complete a job function.
• Promote safety awareness and cultivate the safety culture throughout the company to help avoid unsafe or hazardous working conditions.
• Be Able to multitask and be extremely detailed on all written and verbal communications/documentation.
• Other duties as assigned.

Check out some of the required qualifications we are looking for in amazing candidates:

• High School Diploma or Equivalent.
• 6 months of administrative or clerical experience.
• MS Office Proficient: Outlook & Work - Basic to Intermediate; Excel - Intermediate to Advanced Skills required.
• Positive attitude, strong work ethic, ability to work under pressure and be a fast learner.
• Strong communication skills (verbal and written).
• Excellent attendance and strong teamwork skills – performing whatever duties are necessary to complete the task.
• Ability to work a flexible schedule and work extra hours as needed.
• Must be able to communicate effectively in English, both verbally and in writing.

Review these physical requirements, as they play a major part in this role:

• Able to utilize a phone and/or headset for a workday.
• Typing and using a keyboard.
• Must be able to use a computer for an extended period of time.

Our company benefits are second to none in the industry:

• Generous discount on all Williams-Sonoma, Inc. brand products.
• 401(k) plan and other investment opportunities.
• Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations).
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance.
• For more information on our benefits offers, please visit MyWSIBenefits.com .
• To learn more about our Supply Chain culture and regional associate events, please visit: (Login credentials may be required).

EOE

Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams – Sonoma. Pottery Barn and West Elm. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.