Assc Patient Care Coordinator

Job Description

Job Description

Position Title: Associate Patient Care Coordinator

Client: Leading Healthcare Company
Location: Edison, NJ – 100% Onsite (Edison Internal Medicine)
Employment Type: W2 Contract
Pay Rate: $15–$16/hr, DOE
Duration: 6-months, ongoing contract
Work Hours: Monday–Friday | 11:00 AM – 7:00 PM EST

Join a collaborative medical practice team supporting 3 providers and 7 staff members. As an Associate Patient Care Coordinator , you will handle front office operations, insurance verification, appointment scheduling, and patient communication. This role plays a key part in creating a seamless, patient-first experience at a high-volume medical office.

• Verify insurance on the date of service

• Promptly process and document referrals

• Collect co-pays and outstanding balances at check-in

• Greet and assist patients entering the practice

• Gather and update patient demographics and insurance info

• Maintain and file medical records accurately

• Schedule and confirm patient appointments

• Professionally handle inbound phone calls

• Coordinate follow-up services such as specialist appointments, labs, and reports

• Follow Riverside’s employee policies and HIPAA/OSHA regulations

• Collaborate with team members to achieve shared goals

• High school diploma or equivalent

• Minimum 1 year experience in a medical office setting

• Knowledge of medical terminology

• Basic computer proficiency

• Strong organizational skills and attention to detail

• Excellent problem-solving and interpersonal communication skills

• Customer service experience

• Experience using Epic (minimum 1 year preferred)

• Background in high-volume medical office environments

Eligible employees receive access to:

• Medical, dental, and vision insurance

• Supplemental benefits (accident, critical illness, hospital indemnity)

• 401(k) retirement savings

• Life and disability insurance

• Employee assistance program (EAP)

• Legal support, pet insurance, and more

• Discounts with preferred vendors