Health IT Specialist-Strategic Customer Group

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

Job Function:

Pharmaceutical Sales

Job Sub Function:

Key Account Management – Pharm (No Commission)

Job Category:

Professional

All Job Posting Locations:

Albuquerque, New Mexico, United States of America, Albuquerque, New Mexico, United States of America, Anchorage, Alaska, United States, Atlanta, Georgia, United States, Austin, Texas, United States, Baltimore, Maryland, United States, Billings, Montana, United States, Bismarck, North Dakota, United States, Boise, Idaho, United States, Boston, Massachusetts, United States of America, Burlington, Vermont, United States, Charleston, West Virginia, United States, Chicago, Illinois, United States, Columbia, South Carolina, United States, Columbus, Ohio, United States, Dallas, Texas, United States, Denver, Colorado, United States, Des Moines, Iowa, United States, Detroit, Michigan, United States, Hartford, Connecticut, United States, Honolulu, Hawaii, United States, Horsham, Pennsylvania, United States of America, Houston, Texas, United States of America, Indianapolis, Indiana, United States, Jackson, Mississippi, United States {+ 27 more}

Job Description:

Johnson & Johnson is recruiting for a Health IT Specialist.

This is a remote role available in all states within the United States . While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location to apply. Remote work options may be considered on a case-by-case basis and if approved by the Company.

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at

Johnson & Johnson Health Care Systems’ Strategic Customer Group has created a commercial team deployed against the nation’s largest, most influential Payors/PBMs/Health Systems. The goal is to align Janssen’s capabilities towards these top customers to ensure patient access for our portfolio of products currently and in the future while supporting and partnering for better health care for the patients we serve.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

The J&J IM Health IT Specialist will support and educate targeted health system accounts using J&J approved resources related to EHR technologies to conduct EHR workflow assessments and educate health system accounts. This position will be responsible for directly engaging prioritized accounts within their regional geography. They will assist with the development of strategy, messaging, tools, & resources that support health system organizations’ population health goals. This position will work closely with the SCG Trade and Market Solutions, Franchise Marketing, and Key Account Management teams. The J&J IM Health IT Specialist will report directly into the Group Product Director, Health IT Solutions.

Responsibilities:

• Work with account management teams and other cross-functional partners to gather customer insights and assess opportunities related to EHR workflows

• Confidently engages customers in a field facing capacity conducting EHR workflow assessments and HCC/Legal/Reg approved materials/messaging.

• Deliver workflow insights related to EHR objectives to key internal partners to help inform strategic decisions

• Evolve future J&J IM Health IT Solutions strategy and executional plans aligned to overall medical and brand strategic plans

• Provide feedback and support on targeting strategies, Key Performance Indicators for J&J IM Health IT Solutions team

• Allocates time and prioritizes accounts in accordance to list of accounts in territory

• Demonstrates effective use of CRM tool to manage territory schedule and call documentation

• Effectively assist through training and communication account managers on EHR programs and resources and provide support

• Completes all reports and written assignments in a timely, accurate and thorough manner

• Stays current in clinical developments related to specific disease state and IT

• 30-40% of travel may be required

The Health IT Specialist team was established to conduct EHR workflow assessments and educate accounts using approved materials related to Electronic Health Records (EHR). Health IT Specialist will support J&J Health IT Solutions team using approved above brand materials. Any decisions about or changes to the health system’s EHR or workflow will be made independently by the customer, NOT the Health IT Specialist.

Health IT Specialist will not detail clinical information or engage in product promotion, as they are not a sales resource or an extension of the salesforce. The Health IT Specialists’ performance is not measured or compensated by NBRx/PDOT, any patient adherence, sales, or adherence metrics.

Basic Qualifications:

• 4-year Bachelor's degree from an accredited University

• Minimum of 4 years working for health care technology company (Epic, Cerner, Medi tech, etc.), and/or within a Health System informatics group or team at leadership level, or similar role within a pharmaceutical company

• In depth knowledge of healthcare and health information technology and EHR workflows

• A valid driver’s license within the 50 United States is required

Preferred Qualifications:

• Relevant therapeutic area experience (Neuroscience, Immunology, and / or Oncology)

• Ability to act with a sense of accountability and urgency

• Strong oral, written, and presentation communication skills

• Proven ability to effectively and efficiently work within a matrixed organization

• Demonstrated ability to incorporate knowledge of the market and competitive landscape into executable plans

• Demonstrated initiative and ability to work independently and efficiently

Skills:

• Health Informatics (HI)

• Customer Engagement

• Strategic and Tactical Planning

• Process Improvement

• Digital Health / Medicine

• Workflow Analysis

• Building Relationships

• Customer Centricity

• Performance Measurement

• Technical Credibility

• Cross-Functional Collaboration

#LI-Remote

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via or contact AskGS to be directed to your accommodation resource.

The anticipated base pay range for this position is :

$100,000-$172,500

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours Additional information can be found through the link below.