Sr. Suites Manager

Salary: $80,000.00 - $84,000.00

This role is located at the Prudential Center with the New Jersey Devils

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

Create unforgettable premium experiences! The Sr. Suites Manager will oversee day-to-day suite operations, manage service staff, and elevate the premium guest experience at every event. This role will ensure seamless execution of all suite-level services and maintain close collaboration with culinary and operations teams.

Qualifications:

• Bachelor’s degree in Hospitality, Business, or related field

• 3+ years of experience in amangement of foodservice or hospitality, preferably with premium or VIP service

• Proficient in Microsoft Office Suite and point-of-sale systems

• ServSafe and Alcohol Service Certification (or ability to obtain)

Key Responsibilities:

• Oversee all suite service operations before, during, and after events

• Lead and manage suite service staff, including scheduling and performance

• Ensure food and beverage is presented to premium standards

• Respond to guest inquiries and issues with professionalism and urgency

• Liaise with culinary, purchasing, and operations teams to ensure suite readiness

• Maintain compliance with sanitation, safety, and responsible alcohol service standards

• R esponsible for facilitating suite food and beverage suite sales for Levy sports and entertainment venues.

• Driving sales on a daily basis to increase revenue .

• Strong ability to present and communicate with partners and clients both via e-m ail, phone, as well as in person.

• Ability to meet and manage multiple deadlines . Time management and prioritization skills are essential.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis. 

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Levy maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.