Patient Service Specialist
Patient Service Specialist
Southern Jersey Family Medical Centers, Inc. is looking for a talented Patient Service Specialist to step into our fast-paced facility!
Summary : The Patient Service Specialist performs a wide variety of medical front office duties while providing excellent customer service to patients and staff.
Hours: This is a full-time position that requires the ability to work a flexible schedule. General daytime hours Monday - Friday with at least one late night per week.
Position Responsibilities/Duties:
- Patient scheduling
- Patient check-in and check-out: greet visitors and take deliveries
- Patient registration: complete appropriate forms and enter patient information in to system completely and accurately
- Collect patient fees
- Answer high-volume calls in timely manner and direct to appropriate staff
- Copy and scan patient information
- Review and update FQHC (Federally Qualified Health Center) documents
- Update Medicaid referral forms
- Medical records: collect and secure all medical records daily
- Medical billing: ensure all billing codes are entered correctly and accurately
- Promote patient satisfaction and provide excellent customer service
- Ensure all opening and closing procedures are completed
Required Experience:
Position Requirements:
- At least 1 year of related work experience; 2 to 4 years preferred
- Familiarity with medical terminology
- Strong computer skills: experience with EPIC, Navinet, NJMMIS, and EPIC preferred
- Excellent verbal and written communication skills
- High school diploma or equivalent: Certificate or diploma from a medical training course preferred
Southern Jersey Family Medical Centers is an Equal Opportunity Employer.
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