Assistant Operations Manager - Route & Field Operations

Assistant Operations Manager – Route & Field Operations

DoodyCalls | Morris County, NJ

Salary: $50,000 – $58,000 (based on experience)

Schedule: Full-time, Monday–Friday (early mornings, flexibility required)

Location: Morris County, NJ (office + field)

We are looking for a hands-on Assistant Operations Manager. You will be producing routes, managing technicians, dealing with vehicles, equipment, weather, and real daily problems . If you are looking for an office-only management job , this is not the proper role.

What You Will Be Doing (Real Work)

• Build, adjust, and manage all daily technician routes
• Handle call-outs, weather issues, breakdowns, and schedule changes
• Communicate directly with technicians throughout the day
• Perform ride-alongs, spot checks, and field audits
• Step into the field or onto a route when coverage is needed
• Coordinate basic vehicle scheduling and maintenance
• Monitor equipment condition and report issues
• Respond to customer issues and resolve problems quickly
• Track daily metrics: stops completed, hours, mileage
• Assist with onboarding and hands-on training of new technicians

You are not responsible for payroll, HR discipline, sales quotas, or franchise compliance.

Who We Are Looking For

You are likely a good fit if you have:

• Worked in field services, routes, trades, logistics, or blue-collar operations
• Supervised or led people who work outdoors
• Experience with vehicles, equipment, or route-based work
• No problem getting dirty, walking properties, or working outside
• A “fix-it-now” mindset instead of a “send-an-email” mindset

Former technicians, field supervisors, dispatchers, or working foremen are strongly encouraged to apply.

Required Experience & Skills

• Prior experience in route-based or field operations
• Comfortable managing schedules, people, and daily changes
• Basic computer skills (routing software, spreadsheets, email)
• Strong communication and customer service skills
• Valid driver’s license and ability to drive company vehicles

No degree required.
️ Hands-on experience matters more than titles.

No degree required — experience matters more. 

Work Environment

• Mix of office work and outdoor field work
• Exposure to weather, pets, and pet waste
• Physical activity required (walking properties, lifting equipment)
• Fast-paced, problem-solving environment

Why This Job Is Different

• Clear expectations
• No corporate bureaucracy
• Local ownership
• Real authority over daily operations
• Stable, growing business

Non-Negotiable Reality Check

This role requires hands-on field involvement, vehicle awareness, and the ability to jump in when things go wrong. If you have never worked in a field-based or blue-collar operation, this role will not be a good fit.