Head of IT Application Management and Support - Remote

Who we are

Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organization’s Essential Medicines List. Today, at least 200 million people around the world take one of our medicines every single day. An amazing number, but we’re always looking for new ways to continue making a difference, and new people to make a difference with.

The opportunity

• Accountable and responsible for application management and support for all global IT applications
• Responsible for end-to-end support of business continuity for Teva global systems world-wide
• Ensures solid customer focus and service to all business units
• The primary scope will be to manage the operations and changes to all global and regional applications at Teva for approximately 36,000 users
• To ensure all production systems and services are available to the global user base and operate within agreed and formalized service levels
• All other ERP and non-ERP environments required by the deployment and change activities are available to the appropriate user base and operate within agreed and formalized service levels.
• Transition projects from delivery to support teams
• Manage the relationships with third party organizations and drive their performance so they meet Teva requirements. This will include managing supplier resources and contracts.
• In addition, manage and provide Information Lifecycle Management Services

This role is remote. Eastern or Central time zone is highly preferred.

How you’ll spend your day

• The Head of Application Management and Support is a member of the IT Operations and Architecture leadership team
• The role will have under 10 direct reports and around 70 Teva employees reporting indirectly to this position. There will be about 350 external employees as part of this organization through outsourced contracts
• Budget accountability shall be in the region of 20 Mio USD
• Establish and govern an enterprise technology vision consistent with integration, synergy and business strategic objectives
• Accountable for managing, planning and executing the application management strategy
• Accountable for the lifecycle management of all global applications (about 250 in number)
• Accountable for IT applications and the underlying platforms including databases and SAP Basis services. GRC services is also part of the role.
• Responsible for development and implementation of small and large enhancements for applications
• Partnership with IT Security, to assess infrastructure threats and vulnerabilities implementing safeguard recommendations to harden and mitigate risks
• Evaluate new technologies and recommend improvements to existing computer systems and applications
• Ensure adherence and compliance to standardized methods, tools, procedures and policies established by the global and corporate teams.
• Improve cost-efficiency of IT operations without compromising on quality
• Negotiate, own and manage large scale 3rd party contracts.

Your experience and qualifications

• A minimum of 20 years' experience in pharmaceutical or related industry is required
• Proven global experience in leading large scale IT units
• Demonstrated success and a sustained record of success delivering complex IT services to a diverse clientele
• Proven experience in project planning, methodology, budget and AOP
• Ability to lead large scale organization (500~) teams & senior leaders
• Understanding of Pharmaceutical Operations business processes and solutions
• Experience in managing global business applications teams

Travel Requirements:
This position requires international travel as needed.

Compensation Data

The annual starting salary for this position is between $232,000 – 303,000 annually. Factors which may affect starting salary within this range and level of role may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Enjoy a more rewarding choice

We offer a competitive benefits package, including:

• Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls.
• Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan.
• Time Off: Paid Time Off including vacation, sick/safe time, caretaker time and holidays.
• Life and Disability Protection: Company paid Life and Disability insurance.
• Additional benefits include, but are not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more. 

The total compensation may also include restricted stock units and discretionary awards, depending on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.  

Already Working @TEVA?

If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

Teva’s Equal Employment Opportunity Commitment

Teva Pharmaceuticals is committed to equal opportunity in employment. It is Teva's policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, genetic information, marital status, sexual orientation, gender identity or expression, ancestry, national or ethnic origin, citizenship status, military status or status as a disabled or protected veteran, or any legally recognized status entitled to protection under applicable federal, state, or local laws.   

Please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience. Request a reasonable accommodation by sending an email to [email protected] with the nature of your request and your contact information. Only inquiries concerning a request for a reasonable accommodation will be responded to from this email address.  

Important notice to Employment Agencies - Please Read Carefully  

Teva Pharmaceuticals USA does not accept unsolicited assistance from agencies for employment opportunities.  All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.