Tech Lead - Salesforce Solutions (Life Sciences)
Technical Lead – Salesforce Solutions (Life Sciences)
Location: Remote (Eastern Time Zone preferred)
Key Responsibilities
Translate business requirements into hands-on Salesforce technical designs and implementations across Marketing Cloud, Health Cloud, Sales Cloud, and the emerging Life Sciences Cloud.
Design and execution of HCP vs Patient campaigns and Branded vs Unbranded initiatives in compliance with pharma regulations.
Evaluate solution options and make recommendations to optimize scalability, compliance, cost, and maintainability.
Ensure seamless integration between Salesforce clouds and external systems (third-party data vendors, MDM, consent management and agencies).
Lead technical design reviews, code reviews, and QA checks to maintain delivery quality.
Establish and enforce best practices for Salesforce configuration, development, deployment, performance and monitoring.
Ensure all deliverables align with client expectations, regulatory requirements, and Conexus quality and data management standards.
Partner with Business Analysts and Project Managers to validate requirements, estimate effort and align delivery scope.
Provide technical mentorship to developers and junior consultants.
Act as the escalation point for technical challenges during delivery and ongoing support.
Collaborate with project managers to align scope, effort estimates, timelines, and resources.
Participate in client workshops and support presales/scoping with technical input.
Present technical solution options in business-friendly terms.
Build trusted advisor relationships with client stakeholders through consultative engagement, which may require occasional onsite client visits.
Stay current on the Salesforce roadmap and proactively propose adoption strategies (Life Science Cloud, AI/Einstein, data cloud).
Ensure that all project and delivery documentation is maintained by the team, including the Information Security Management System (ISMS) documentation related to the practice.
Required Qualifications
6+ years of Salesforce experience, with a focus on Marketing Cloud and Health Cloud. Awareness of Life Sciences Cloud is a strong plus.
Demonstrated leadership skills.
Strong technical expertise in AMPscript, SQL, SSJS, Apex, and Lightning Web Components.
Experience with Marketing Cloud Connect and API integrations.
Strong background in data modeling and system integrations across Salesforce clouds and related systems.
Proven experience as a technical lead or solution architect in a consulting, SI, or enterprise environment.
Excellent communication skills, with the ability to explain technical solutions in business terms, written and verbally during meetings.
Strong problem-solving skills with the ability to balance innovation with efficiency.
Experience working with pharmaceutical or life sciences clients, including regulatory or compliance-driven environments.
Preferred Qualifications
Salesforce certifications: Marketing Cloud Consultant/Developer, Health Cloud Accredited Professional, or Salesforce Application/Solution Architect.
Knowledge of integration/middleware (MuleSoft, Informatica, AWS, Snowflake/Datawarehouse).
Knowledge of Agile delivery methodologies and DevOps pipelines (CI/CD, release management, test automation).
Candidate must be willing to submit to a background check. Any prospective offer will be contingent upon completing a successful background screening.
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