Scheduling Coordinator
Job Description
Job Description
Job Summary:
Ennoble Care is seeking a diligent and organized Scheduling Coordinator to join our team in the Marlton, NJ office. This full-time, in-person role will involve managing and coordinating schedules efficiently to support our growing operations in the House Calls department. The successful candidate will play a crucial role in ensuring smooth scheduling processes and enhancing team productivity.
Responsibilities:
Scheduling patient appointments in adherence to Provider availability/area.
Prioritize urgent appointment task and schedule them accordingly
Assures that all messages are completed and distributed appropriately
Reschedules patient appointments as needed
Reviews and updates patient insurance information
Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service
Displays excellent communication skills
Reaches out to referring sources for patients expressing difficulty with scheduling
Updates account information at the point of scheduling
Maintains provider daily appointment quota
Have new patients scheduled within 3-5 business days
Insurance preauthorization
Places calls to the patients for the providers when needed
Handles voicemails daily and ensures all inquiries are handled properly
Correctly notate patient charts to maintain up to date accuracy
Qualifications:
High School Diploma / GED required; Associate or Bachelor's Degree preferred
Administrative healthcare experience preferred
Attention to detail
Ability to navigate several software databases throughout the day
Maintain a calm and pleasant demeanor with patients and staff
Effective communication across various mediums of communication with staff and patients
Strong written skills
Capable of managing high volumes of phone calls
PAY RATE-$19 AN HOUR
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