Sales Executive

System Integrity Specialist

At Encore Fire Protection, we are proud to be the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana. With a team of over 2,200 dedicated employees, we provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions that protect lives and properties every day.

Our goal is to deliver superior experience to those who trust us to safeguard what matters most. We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety. Our mission? To be the best fire protection company the industry has ever seen.

Externally, this role is often called an Inside Sales Specialist. Internally, we call it a System Integrity Specialist, because that's exactly what you're protecting. You'll help customers stay safe and code-compliant by identifying sprinkler system deficiencies and guiding them to the right repair solutions.

Let's be clear, this is not your typical inside sales job.

Roughly 70% of your time is office-based: reviewing inspection results, building accurate quotes and proposals, and communicating with customers by phone and email. The other 30% is in the field: meeting customers, surveying life safety systems, building rapport, and making sure recommendations are accurate and compliant.

You'll be paired with an outside sales executive and become a key point of contact for your accounts. You'll advocate for the customer, clarify scope, coordinate next steps, and keep projects moving, so systems stay up to code.

Key Responsibilities

Dayto-day, your work will blend customer conversations, quoting, and site visits that turn inspection results into clear, actionable proposals. In this role, you will:

• Review inspection reports and deficiency documentation related to sprinkler systems
• Build and send quotes and proposals for sprinkler repairs and maintenance contracts
• Communicate clearly with customers by phone and email (scope, scheduling, next steps, renewals)
• Track renewals, follow ups, and proposal activity, keeping documentation accurate and organized
• Coordinate with internal teams, including Operations, to move work from quote to completion
• Visit customer sites as needed to survey systems and support accurate quoting

What You Bring to the Table

• Prior technical experience with sprinkler systems
• Sales experience beyond retail or hospitality, ideally in a service-based environment
• Strong attention to detail, organization, and time management in a fast-paced setting
• Ability to work independently while partnering closely with internal teams
• Proficiency in Microsoft Outlook, Word, and Excel
• Comfort using CRM and operations tools like ServiceTrade and HubSpot
• A people-first mindset, you can be the customer's advocate while still driving urgency

What Will Make You Stand Out?

• You have experience translating inspection findings into repair scopes customers understand.
• You have experience selling service work, repairs, or maintenance agreements.
• You have experience coordinating multiple stakeholders to keep repairs moving fast.
• You have experience in construction, trade, or life safety environments.

Beyond the Paycheck

• Competitive Salary : Compensation commensurate with your experience, with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team. Expected salary ranges between $70,000 - $80,000 per year. No matter how you found us, we're all about growth - yours and ours. While we're required to post salary ranges (because transparency matters), we strongly encourage you to apply even if your expectations don't line up exactly with the numbers. We're a fast-evolving company with roles, projects, and opportunities that often go beyond what's listed online. If you're excited about the work we're doing and the culture we have, we'd love to hear from you.
• Purpose-Driven Work Environment : We believe in working smarter, not harder. You'll be part of a culture that values results, and we empower our team to focus on impactful work.
• Flexible Dress Code : Upon joining, you'll receive branded Encore swag, and we believe in dressing for the objective, not the occasion. Most days, you can enjoy a casual work environment, but we'll dress up when the situation calls for it.
• People-Focused Culture : We know our greatest strength is our people. That's why we've built a culture that encourages experimentation, learning, and improving together. You'll have the space to share your ideas and help shape a company that is constantly growing.
• Tools for Success: Access to leading-edge web-based productivity tools.
• Health and Wellness : Comprehensive medical, dental, and vision coverage to keep you and your family healthy.
• Retirement Planning : Participation in our Fidelity 401(k) plan with a company match, helping you save for your future.
• Life Insurance : Company-paid life insurance policy of $50,000 to give you peace of mind.

EEO Statement

Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer. As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate based on, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.