Hospitality Concierge/Butler

At Monarch Communities, we value compassion, innovation, and community. Our team is committed to making a meaningful impact on the lives of our residents and fostering a collaborative and supportive work environment.

Job Description

The primary responsibility of this position is to ensure the resident’s comfort during the
admission process and in their transition to the community by providing the highest
degree of personal attention and customer service to both the resident and their family
members. When in Reflections, the Hospitality Concierge acts as a liaison between the
resident and their family and all other departments to ensure the resident is
comfortable and is provided all the attention desired and deserved.

Qualifications

* MUST Have a Driver's License **

- High school diploma or equivalent.
- Strong interpersonal and communication skills.
- Excellent time management and organizational abilities.

Responsibilities include:

-Meet with managers and care staff daily to discuss any new admissions, concerns, changes, etc.
-Act as liaison between resident/family and departments to meet overall needs of resident.
-Review menus and collect choices for all meals for the following day for Room Service program.
-Coordinate daily social hour with Dining Services and serve in Reflections Serenade dining room.
-Coordinate trips with Escapades department.
-Work with care management team and communicate daily regarding Reflections Serenade unit operations and resident needs.

Additional Information

What can we offer you?

• Full- Time Position ( Monday-Friday 11am-7pm )

• Pleasant Teamwork Environment

• Hands-On Immersive Training and Learning experiences
• Supportive Corporate Team
• Medical, Dental, Vision, and Life insurance
• Tuition Reimbursement & College Partnerships
• Referral Bonus Program
• 401K with company match
• Free Meal Daily
• Competitive Wages
• Many Opportunities for Growth and Development

All your information will be kept confidential according to EEO guidelines.