Catering - Rooms Coordinator

Job Description

Job Description

The hotel catering/rooms coordinator acts as the crucial link between clients, sales teams, and banquet operations. They process bookings, manage event logistics (like menus and room setups), and generate Banquet Event Orders (BEOs). This dynamic role requires strong administrative skills, customer service, and the ability to ensure flawless event execution.

$25 per hour

• Event Logistics & Planning: Detail client needs regarding food and beverage, room layouts, and audiovisual requirements, creating precise Banquet Event Orders (BEOs) for the kitchen and service staff.
• Client Communication: Serve as the primary point of contact for clients, managing inquiries, conducting site tours, and guiding them through menu tastings.
• Cross-Departmental Collaboration: Coordinate closely with the executive chef, banquet captains, and setup teams to ensure that the event execution aligns perfectly with the client's vision.
• Sales Support: Assist the Director of Catering and Catering Sales Managers by qualifying leads, drafting proposals, processing contracts, and updating the hotel's CRM
• Administrative Duties: Maintain accurate files, trace client requests, manage vendor purchase orders, and handle post-event billing and client follow-ups to encourage repeat business.

• Education: High school diploma is typically required; a Bachelor’s degree in Hospitality Management, Business, or a related field is preferred by most employers. [
• Experience: 1-2 years of administrative, hospitality, or event/catering experience.
• Hard Skills: Proficiency with MS Office (Outlook, Word, Excel) and standard hotel sales and property management systems.
• Soft Skills: Exceptional interpersonal, communication, and negotiation skills. Strong organizational capabilities with acute attention to detail are critical.
• Flexibility: Because events often occur during evenings and weekends, a willingness to work a varied, dynamic schedule is generally expected.

The Radisson Hotel Freehold puts you close to thrills at Six Flags Great Adventure, arcade games and laser tag at iPlay America, and scenic wooded trails at Monmouth Battlefield State Park. Jersey Shore summer destinations like Long Branch Beach and Asbury Park are about 35 minutes away.