Receptionist (Spanish) - RS 25-27916
Job Title: Receptionist (Spanish)
Location: Atlantic City, NJ, 08401
Duration: 6+ Months with possible extension
Shift: Monday – Thursday, 8:30 AM – 5:00 PM
Job Summary
We are seeking a bilingual Receptionist (Spanish/English) to provide front desk support and serve as the first point of contact for patients and visitors. The Receptionist will be responsible for greeting visitors, answering calls, scheduling appointments, assisting with forms, and ensuring smooth communication between departments. This role requires excellent customer service skills and the ability to interact with diverse populations in a professional and courteous manner.
Essential Duties & Responsibilities
- Greet and receive all visitors/patients who approach the reception area.
- Answer questions about available services, locations, and access procedures.
- Provide patient information and manage the visitor pass policy.
- Direct patients/visitors to the appropriate areas.
- Answer telephones and respond to routine inquiries using ADT and patient census reports.
- Issue visitor passes in accordance with policy and procedures.
- Contact nursing units for approval of visits outside standard visiting hours.
- Maintain an organized visitor pass filing system and monitor supply levels.
- Pick up census sheets from admitting as required.
- Report lobby incidents or injuries promptly to the supervisor and prepare incident reports.
- Notify environmental services when cleaning is required in the lobby.
Skills & Qualifications
- Proficiency with ADT and the ability to read census reports.
- Intermediate MS Office Suite skills.
- Strong interpersonal and communication skills.
- Courteous, professional, and able to work with a diverse community.
Education
- High School Diploma – Required
- Relevant work experience may be considered in lieu of educational requirements.
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