Learning and Development Specialist

The Learning & Development Specialist is responsible for designing, developing, and delivering a structured technical training curriculum for engineering services and related operational procedures. This role will collaborate closely with Operations, Engineering, HR, Directors, and Partners to identify training needs and standardize learning across departments. The Specialist will create job aids, procedures, onboarding materials, and e-learning modules, while also facilitating training sessions and supporting ongoing employee development initiatives. This position requires a high degree of independence, instructional design expertise, and the ability to work cross-functionally in a fast-paced environment.

Strategic Learning & Development Leadership:

• Design, build, and implement a structured technical training curriculum for engineering services and procedures.
• Collaborate with Operations, People Operations, and department leaders to identify training gaps and development needs.
• Support the firm’s initiative to standardize technical training across all engineering-related departments.
• Evaluate and recommend training strategies, technologies, and methodologies.

Training Design, Development & Delivery:

• Develop training materials including job aids, SOPs, onboarding guides, e-learning modules, and assessments.
• Partner with subject matter experts to ensure content accuracy and relevancy.
• Facilitate instructor-led training (in-person and virtual) for technical, systems, and procedural content.
• Manage the development and rollout of training for core platforms and engineering tools.

Employee Development & Curriculum Management:

• Maintain and update all curriculum components to ensure alignment with operational changes and industry standards.
• Track participation, measure training effectiveness, and provide recommendations for continuous improvement.
• Support employees’ ongoing development by providing coaching, learning pathways, and skill progression guidance.

Learning and Training Development:

• Help manage the execution of learning and development programs for employees.
• Collaborate with teams to identify training needs and develop relevant programs.
• Assist in tracking training outcomes and measuring effectiveness.
• Support the onboarding process to ensure a seamless integration for new hires.

Cross- Department Collaboration:

• Work with HR and leadership to enhance the onboarding experience for technical staff.
• Partner with leadership to ensure training supports operational goals and enhances workforce capability.
• Facilitate communication between departments to support a cohesive learning culture.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Communications – Exhibits effective listening and comprehension skills. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.

Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Dependability - Follows instructions, responds to management direction; takes responsibility/accountability for own actions; keeps commitments; commits to long hours of work when necessary to reach goals.; completes tasks on time or notifies appropriate person with an alternate plan.

Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

Organizational Support – Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values; supports affirmative action and respects diversity.

Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Highly organized with great attention to detail. Able to prioritize and manage time effectively. Strong communication and people skills. Must be comfortable in a fast paced, highly interactive environment. Required to effectively collaborate with internal and external departments

Education and/or Experience

Bachelor’s degree in Instructional Design, Education, HR, Engineering, or related field.

Five years or more of experience in Learning & Development, preferably within a technical or engineering environment.

Experience designing curriculum, e-learning modules, and technical training programs.

Proficient with multiple software systems

Proficient in MS Word, Excel, and PowerPoint

Language Skills

Must be able to read, write, speak, and understand the English language Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

Strong computer skills including MS Office, Word, Excel, Outlook and proficient in Adobe Suite software, adaptable to new technologies etc. a must.

Valid Driver’s License and possess reliable transportation.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Work Environment

Due to the collaborative nature of this role, it is important that this team member’s regular working schedule aligns with the company’s and fall within 8AM-5:30PM. There may be times where tasks fall on nights/ weekends.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary range: $80,000 - $95,000