Floor Manager

At Halifax, our mission is to deliver an exceptional dining experience that celebrates the rich flavors of the North-East Atlantic. Inspired by the bounty of the sea and land, we are committed to sourcing the finest local and sustainable ingredients to create innovative, seasonal dishes that reflect our coastal roots.

Through our dedication to hospitality, we aim to cultivate a welcoming environment where guests can connect over expertly crafted meals and drinks while enjoying stunning waterfront views. At Halifax, every detail is designed to elevate the art of dining and create lasting memories for our community and visitors alike.

Currently, we have an opening for a dedicated and organized Dining Room Manager to join us. The Dining Room Manager is responsible for overseeing the dining room operations and ensuring an exceptional guest experience.

Responsibilities include but are not limited to:

• Oversee all aspects of dining room service, including bar operations.
• Manage, train, and support the dining room team while fostering a positive and collaborative work environment.
• Supervise reservations, staff schedules, and seating arrangements for all service periods.
• Maintain clear and effective communication between the kitchen and dining room staff throughout service hours.
• Establish and enhance the guest experience through exceptional service and attention to detail.
• Act as the Dining Room opening and closing manager or Manager on Duty as needed.
• Set objectives and achieve them within designated timelines.
• Demonstrate knowledge and capability to perform at a high standard during emergency situations.

Qualifications:

• Proven experience in a similar managerial role (min 2 years) within the hospitality industry.
• Strong leadership skills with the ability to manage and inspire a team.
• Excellent communication and interpersonal skills to ensure smooth coordination between staff and guests.
• Thorough knowledge of dining room and bar operations, including reservation systems and staffing.
• Ability to handle high-pressure situations and resolve conflicts efficiently.
• Strong organizational and time-management abilities to oversee multiple responsibilities.
• Exceptional attention to detail, ensuring a high-quality guest experience.
• Flexibility to work varying shifts, including evenings, weekends, and holidays.
• Familiarity with health and safety regulations and best practices.
• Proficiency in relevant software and systems used for scheduling, reservations, and inventory management.