Collections Specialist
Job Description
Job Description
We are looking for a Collections Specialist to join our team! You will be responsible for securing billing payments from your customers.
Responsibilities:
- Find and inform customers about unpaid accounts
- Advise and follow-up with customers on unpaid accounts
- Initiate disconnect services on unpaid accounts
- Keep records and status of customer's account
Qualifications:
- Previous experience in billing, customer service, or other related fields
- Ability to build rapport with clients
- Excellent written and verbal communication skills
- Ability to prioritize and multitask
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