Inside Showroom Associate

Job Description

Job Description

We're looking for a vibrant and self-motivated Showroom Sales Associate to join our team in Freehold, NJ. You'll be the heart of our showroom, connecting with fabricators, interior designers, builders, and homeowners, helping them find the perfect stone for their projects. We envision someone professional, enthusiastic, and genuinely person able, who can create an inspiring showroom experience. If you love design and enjoy building relationships, we'd love to hear from you. Responsibilities include engaging with clients, offering creative design suggestions, and handling inquiries via email, phone, and in person.

Responsibilities:

• Greet customers and assist throughout stone selection process
• Recommend products based on individual requirement
• Answer customer queries (in-person or over the phone) regarding the showroom, products or services
• Qualify all walk-in customers
• Proactively follow up with trade customers to seek opportunities and follow-up with outstanding quotes to ensure sales are converted through exceptional customer service
• Ensure showroom and displays are maintained, and all marketing materials are refilled for easy customer access
• Handling phone calls and addressing inquiries through email, phone, and in‐person interactions.
• Delivering an exceptional showroom experience by actively engaging with customers, understanding their needs, and suggesting suitable products.
• Demonstrating product features and benefits to customers.
• Staying updated on the latest product offerings.
• Accurately inputting and maintaining customer orders and information in the database.
• Keeping files and records current and error‐free.
• Proactively following up with customers to ensure accurate sales.
• Assisting with general office tasks like filing, scanning, and photocopying.
• Fulfilling additional duties as required to support branch and team requirements.

Desired Skills

• Exceptional verbal and written communication skills in English.
• Polished telephone communication etiquette.
• Highly organized and resourceful.
• Customer‐centric approach.
• Strong organizational abilities with meticulous attention to detail.
• Proficiency in data entry with a focus on speed and accuracy.
• Ability to work independently and efficiently prioritize tasks.
• Adaptability to a fast‐paced work environment.

Educational and Experience Requirements

• A High School Diploma is a mandatory requirement.
• While 2 years of relevant industry experience are preferred, they are not essential.
• Flexibility to work on Saturdays.
• Proficiency in Spanish is an advantageous attribute.

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