Client Director

At Diaceutics we believe that every patient should have access to the right treatment at the right time. We provide the world’s leading pharmaceutical companies with an end‑to‑end solution for the launch of precision medicine diagnostics enabled by  DXRX – The Diagnostic Network® .

DXRX is the world’s first diagnostic commercialization platform for precision medicine, integrating multiple pipelines of real‑world diagnostic testing data from a global network of laboratories.

We’re looking for a  strategic, client‑focused commercial leader  with deep experience selling data, consulting, and precision medicine solutions into biopharma. As a Client Director, you will own relationships with key accounts, drive revenue growth, and ensure the successful delivery of programs that enhance patient access and advance precision medicine.

What You’ll Do

• Grow & Retain Key Accounts: Drive ARR, ACV, and revenue retention across priority oncology and non‑oncology brands.
• Be the Client Partner: Own senior relationships, act as the primary point of contact, and build long‑term strategic partnerships.
• Lead Engagements: Run regular check‑ins, gather feedback, and create alignment that drives renewals and expansion.
• Build the Strategy: Develop multi‑year account plans that unlock sustained ARR growth.
• Spot Risks & Opportunities Early: Identify churn risks, surface upsell opportunities, and guide clients toward high‑value solutions.
• Use Data to Drive Decisions: Apply insights to shape account direction, forecast accurately, and support confident decision‑making.
• Execute Commercial Excellence: Create proposals/SOWs, manage a clean pipeline, and qualify opportunities with discipline.
• Collaborate & Deliver: Work closely with delivery, data, product, and leadership teams to ensure seamless execution.
• Represent Diaceutics: Stay current on precision medicine trends and attend key meetings and conferences.
• Own the Outcome: Take full accountability for account performance, growth, and client satisfaction.

What We’re Looking For

• 3–5 years’ experience selling complex data, diagnostics, or consulting services into biopharma.
• Strong relationship builder with experience navigating multi‑stakeholder pharma environments .
• Proven ability to prospect, qualify, and close business while expanding stakeholder networks.
• Confident presenter and negotiator with strong strategic thinking skills.
• Comfortable owning account plans, managing CRM pipelines, and driving results independently.
• Collaborative team player who works seamlessly across product, data, marketing, and customer success.

Life at Diaceutics

Culture is a powerful driver of Diaceutics’ success and growth. Our culture is an outcome of our  One Diaceutics  Behaviors. These behaviors set a promise and expectation for how we work at – and with – Diaceutics.

We exist because we  Care Deeply  about our patients and customers. To  Be Bold , we pioneer, innovate, and think big. We take responsibility and are driven to  Make an Impact . We prioritize collective success and when we win, we  Succeed Together . We embrace change and progress — we  Don’t Stand Still .

We are a multi‑cultural, diverse team spanning 16 countries. Our employees work remotely or in hybrid models, collaborating together as a global community. We hire smart, fun people who care about our mission and each other.

Perks & Benefits

Competitive salary & bonus opportunities

Training & development programs

Hybrid Working

️ Flexible Working, including our Flex Day Program

Share Incentive Plan

️ Increased vacation days with tenure

Pension

Healthcare (including Vision & Dental) + additional benefits

Life Insurance

️ Group Income Protection

Enhanced Maternity & Sick Pay

Robust Performance & Growth framework

Attractive Staff Referral Scheme

Focus on wellbeing, health initiatives & positive culture

Annual company get‑together

Apply today or reach out to learn more.

We are an equal opportunities employer and welcome applications from all qualified candidates.

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