Regional Field Operations Manager - Janitorial Services

Regional Field Operations Manager – Janitorial Services
Tri-State Area (95% Travel) – Full Time
150 - 200k

Company Overview

We are a fast-growing janitorial services company with a strong reputation for operational excellence and long-term client relationships. Our mission is to deliver reliable, high-quality cleaning solutions across a wide range of commercial properties. As we expand, we’re seeking a hands-on, field-driven leader to oversee operations and client satisfaction across the tri-state region.

Position Overview

We’re hiring a Field Director to lead day-to-day field operations for our janitorial division. This is a high-travel, people-facing role responsible for managing client accounts, leading field teams, and driving operational execution across multiple locations. The ideal candidate will bring strong leadership, exceptional communication, and a deep understanding of janitorial services . This role reports directly to the COO.

The Ideal Candidate

• Brings 3–5+ years of team leadership and operations management
• Has experience managing large-scale janitorial or service-based field teams
• Thrives in a client-facing, high-accountability environment
• Strong attention to detail and follow-through
• Familiar with union labor dynamics (32BJ a plus)
• Conversational in Yiddish or Spanish preferred

Key Responsibilities

Team Leadership
Manage and coach field managers and supervisors

• Oversee recruiting, onboarding, and performance for field staff
• Lead weekly field operations meetings
• Drive team accountability and continuous improvement

Account Management

• Serve as primary point of contact for key clients
• Manage new job walk-throughs, setups, and job scope planning
• Oversee job budgets and timelines
• Build and grow relationships to drive retention and upsell services

Operations Oversight

• Monitor field team performance and resolve issues proactively
• Review weekly payroll for compliance and accuracy
• Generate and support marketing and growth campaigns
• Communicate field updates to senior leadership

Qualifications

• 3–5 years in operations, field management, or service industry leadership
• Proven ability to lead and grow high-performing teams
• Strong communication and customer service mindset
• Tech-savvy: time tracking, CRM/PO systems, and Microsoft Office
• Knowledge of janitorial procedures and job costing best practices

Must-Haves

• 95% travel across the Tri-State region
• Hands-on leadership style
• Ability to manage multiple job sites, teams, and client accounts
• Detail-oriented and deadline-driven
• Strong follow-up and client service instincts

Benefits

• Competitive compensation package ($150K–$200K)
• Travel expense reimbursement
• Leadership role with strong growth potential
• Collaborative and mission-driven leadership team

If you're a people-first leader who thrives in fast-paced, high-accountability environments — and you’re ready to scale teams and client relationships with excellence — we want to hear from you.

Email Resume: [email protected]