Workforce Relations Consultant

Job Description

Investigation & Resolution

• Serve as point of contact for employee complaints, workplace conflicts, and policy interpretations for a specific location within Atlantic Health
• Create investigation plans, conduct unbiased investigations into complaints and misconduct, including harassment, discrimination, retaliation, and unfair employment practices.
• Provide recommendations or mediation, aligning with legal standards and internal policy and processes.

Advisory & Coaching

• Guide leaders through complex employee situations (e.g. disciplinary actions)
• Provide consultative support on navigating sensitive conversations and decisions.
• Empower leadership to handle team member conflict within the scope of their role through valued advice.
• Approve disciplinary actions and religious accommodations

Documentation & Compliance

• Maintain detailed records of cases, investigation documents, and outcomes.

Training & Education

• Facilitate workforce relations training and other learning opportunities around employment law, respectful workplace practices, policy awareness and fair & consistent procedures for handling disciplinary action.
• Promote a culture of continuous learning and shared accountability.
• Stay current with applicable Human Resources-related laws, rules, and regulations.

Partnerships

• Collaborate with HR Business Partners, Compliance, and local & corporate Security, on investigatory matters that cross over, resolving inquiries to help support cohesive organizational functioning.
• Partner with Legal to escalate high-risk matters which pose a significant risk to the business and provide documentation supporting organizational decisions.

Continuous Improvements & Metrics

• Evaluate data from investigation cases to identify root causes and areas for organizational growth.
• Analyze workforce relations metrics to identify trends and make proactive recommendations, including policy improvements and risk mitigation.
• Identify ways to increase the effectiveness of the Workforce Relations team, processes, workflows, etc.

Qualifications

Education/Experience

• Bachelor's degree in a related field required
• 5+ years of Human Resources experience in a fast-paced environment
• 3+ years conducting Employee Relations investigations, partnering with and coaching HRBPs and managers
• Strong working knowledge of state and federal employment laws, including but not limited to Title VII, FMLA, ADA, FLSA
• Proven ability to be an objective and trusted advisor for HR Business Partners, employees, and managers by building strong partnerships
• Ability to consistently exhibit high levels of discretion, integrity, and confidentiality
• Ability to work independently and with a sense of urgency
• Effective problem-solving and decision-making skills and ability to influence others
• Ability to resolve a wide range of issues in creative ways and comfortable working in 'gray' areas
• Exceptional and consistent communication skills including effective listening, writing and presenting; ability to express thoughts in a clear and concise manner
• Demonstrated experience learning and thriving in a constantly changing environment and to cultivate relationships across teams
• Demonstrate empathy at all times especially when dealing with matters of diversity and inclusion

Other

• Excellent interpersonal & communication skills and ability to build trust
• Excels in managing challenging personalities with professionalism and diplomacy
• Ability to navigate complex situations with confidence, confidentiality and sound judgement
• Capable of assessing nuanced challenges independently
• Proactive, Adaptable, Detail Oriented, Organized, Analytical
• Knowledge in employment law/labor regulations
• Maintains composure in high stress situations
• Ability to identify the root cause of issues and identify creative solutions

Occasional local travel to specific sites for investigations needing in-person interviews and for HR meetings.

About Us

At Atlantic Health, our promise to our communities is; Anyone who enters one of our facilities will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 22,000 team members. Headquarters in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include:

• Atlantic Health Morristown Medical Center, Morristown, NJ
• Atlantic Health Overlook Medical Center, Summit, NJ
• Atlantic Health Newton Medical Center, Newton, NJ
• Atlantic Health Chilton Medical Center, Pompton Plains, NJ
• Atlantic Health Hackettstown Medical Center, Hackettstown, NJ
• Atlantic Health Goryeb Children's Hospital, Morristown, NJ
• Atlantic Health CentraState Healthcare System, Freehold, NJ
• Atlantic Medical Group
• Atlantic Visiting Nurse
• Atlantic Mobile Health
• Atlantic Rehabilitation

We have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group.

We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades:

• Chosen for 17 years by Fortune as one of the magazine's "100 Best Companies to Work For."
• Atlantic Health Morristown and Atlantic Health Overlook Named by Newsweek as two of the "World's Best Hospitals" in 2026.
• Atlantic Health Morristown and Atlantic Health Overlook ranked within the top three hospitals in New Jersey by U.S. News & World Report's 2025-2026 Best Hospital rankings.
• Atlantic Health scored four "A" grades by The Leapfrog Group in its Fall 2025 Hospital Safety Grades, performance measures reflecting errors, accidents, injuries and injections, as well as systems hospitals have in place to prevent harm.
• Atlantic Health Morristown and Atlantic Health Overlook are New Jersey's only hospitals to be named among America's 50 Best hospitals by Healthgrades in 2026.
• Named by Becker's Healthcare as one of the "165 Top Places to Work in Healthcare - 2026.
• Atlantic Health Morristown, Atlantic Health Overlook, Atlantic Health Chilton and Atlantic Health Newton all Forbes Top Hospitals for 2026.
• Named by Newsweek as one of America's Greatest Workplaces for Inclusion & Diversity 2025.
• Atlantic Health rated LEVEL 9 - 2025 CHIME Digital Health Most Wired.

Atlantic Health offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:

Team Member Benefits

• Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
• Life & AD&D Insurance.
• Short-Term and Long-Term Disability (with options to supplement)
• 403(b) Retirement Plan: Employer match, additional non-elective contribution
• PTO & Paid Sick Leave
• Tuition Assistance, Advancement & Academic Advising
• Parental, Adoption, Surrogacy Leave
• Backup and On-Site Childcare
• Well-Being Rewards
• Employee Assistance Program (EAP)
• Fertility Benefits, Healthy Pregnancy Program
• Flexible Spending & Commuter Accounts
• Pet, Home & Auto, Identity Theft and Legal Insurance

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Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.

EEO STATEMENT

Atlantic Health, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran

About the Team

Atlantic Health System is at the forefront of medicine, setting standards for quality health care powered by a workforce of more than 18,000 team members and 4,800 affiliated physicians dedicated to building healthier communities, the system offers more than 400 sites of care, including eight award-winning medical centers. Specializing in cardiovascular care, cancer care, orthopedics, neuroscience, pediatrics, women's health and rehabilitation medicine. Atlantic Medical Group, comprised of 1,000 physicians and advanced practice providers, represents one of the largest multi-specialty practices in New Jersey and includes finance, legal, marketing, human resources, talent acquisition, ISS and more. Caring for our patients, our team members and the communities we serve is our central mission.

Job Info

• Minimum Salary (Hourly Rate): 41.790000
• Maximum Salary (Hourly Rate): 73.560000
• Assignment Category: Full-time
• Hours per Week: 37.5
• Primary Shift: Day
• Salary Admin Plan: PRO