Enrollment Specialist
We’re a fast-growing national mail-order pharmacy headquartered in East Rutherford, NJ. Our personalized medication dose packs make it easy for patients to take the right meds at the right time — every time.
If you’re organized, caring, and love helping people, we’d love to meet you!
Learn more about us: What You’ll Do As an Enrollment Specialist , you’ll be the first point of contact for new patients joining our service. Your day-to-day will include:
- Guiding patients through our enrollment process and introducing them to PersonalRX services
- Reviewing patient profiles for accuracy and completeness
- Coordinating prescription deliveries and confirming upcoming refills
- Answering patient questions with empathy and professionalism
- Collaborating with pharmacy, billing, and insurance teams
- Managing call queues and documenting all patient interactions accurately
- Supporting Personal Care Coordinators to ensure smooth transitions and happy patients
- 1–2 years of customer service or patient-facing experience
- High school diploma (required)
- Excellent phone communication and interpersonal skills
- Strong attention to detail and organization
- Comfortable navigating computer systems and multitasking
- Healthcare or pharmacy experience is a plus
- Compassionate, patient, and professional personality
- Competitive salary: Up to $45,000 (based on experience)
- Medical benefits
- Career growth in a rapidly expanding national company
- Paid Time Off + Company Holidays
- Annual reviews & advancement opportunities
- Supportive, mission-driven team
- No nights or weekends — enjoy true work-life balance
Apply today! Qualified candidates will be contacted. PersonalRX is proud to be an Equal Opportunity Employer.
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