Event Coordinator & Front of House Manager

Job Description

Job Description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms

Hudson Table is seeking an Event Coordinator and Front of House Manager to run point for private events in their Hoboken location. This role will coordinate the seamless execution of all private events that are booked out of Hoboken including; private hands-on cooking classes, chef competitions, on and off-site catered events such as rehearsal dinners, showers, large parties and weddings, and the full range of our private event and rental offerings. They will work on site for ~3-4 public and private events per week in an event host or MC capacity.

They will also lead the opening of our new rooftop venue (slotted to open end of July) and build and training an opening FOH team along with processes and SOP. This role will also be responsible for overseeing all FOH staff and will ensure excellent customer service and smooth operation of all events based out of Hoboken both in our kitchen spaces as well as our rooftop venue.

Event Coordinator Responsibilities:

• Perform administrative duties to coordinate privately booked events, including but not limited to event deposits and booking, all email and in person communications/tours from initial inquiries to post event follow up, customized menu creation, class selection, headcount deadlines, dietary accommodations and invoicing.
• Coordinate with and answer client questions regarding their event in a timely manner
• Manage wedding packages and event packages for clients with the focus on our newly redesigned and enclosed year round rooftop space (capacity of up to 100 guests)
• Manage in person wedding and event space tours and walkthroughs
• Act as the day-of coordinator on behalf of Hudson Table for weddings (including setup and breakdown).
• Work 3-4 events per week as determined by the General Manager, this includes coordinating the setup and breakdown of catered events.
• Perform other duties and projects as assigned by the Events Team

Front of House Manager Responsibilities:

• Liaise with kitchen staff to ensure smooth service and coordination between front and back of house.
• Communicate effectively with team members and management to address operational issues and implement improvements to customer service
• Ensure exceptional guest experiences by maintaining high standards of service.
• Address and resolve customer complaints and feedback in a professional manner.
• Oversee guest seating and reservations to ensure optimal table turnover and guest satisfaction.
• Recruit, train, and manage front of house staff, including waitstaff, hosts, barbacks and bartenders.
• Conduct regular performance reviews and provide feedback and training as needed.
• Oversee the daily operations of the front of house areas, including opening and closing procedures for hosts
• Monitor and manage inventory of front of house supplies

Qualifications:

• High School Diploma or equivalent required. College degree preferred
• Previous event coordination and/or wedding planning experience required
• Front of house or day-of event execution required (minimum of 2-3 years of experience in a supervisory role within the hospitality industry).
• Flexibility, sense of urgency and adaptability to work in a fast-paced environment
• Positive attitude and a passion for delivering excellent customer service.
• Exceptional organizational and project management skills, with the ability to manage multiple projects and quick deadlines simultaneously
• Excellent communication skills, both written and verbal, with the ability to build strong relationships with clients and vendors
• Attention to detail and the ability to anticipate and resolve problems in a timely manner
• Proficiency in Google Business Suite, Adobe Tools, Canva

Job Requirements:

• Work onsite as FOH 2-4 events per week (evenings and weekends)
• Availability to conduct in person tours and walkthroughs on site throughout the week.
• This position requires working evenings, weekends, and holidays as needed.
• Ability to stand and walk for extended periods.
• Must be able to lift and carry items up to 40 pounds.

Flexible work from home options available.