Assistant Director of Case Management

Job Title: Assistant Director

Location: MMC Southern Campus

Department Name: Case Management

Req #: 0000222184

Status: Salaried

Shift: Day

Pay Range: $84,784.00 - $119,758.00 per year

Pay Transparency:

The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

The Assistant Director of Case Management provides critical support to the Director in the overall management and operations of the Case Management Department. This role will play a key role in ensuring the efficient and effective delivery of patient care through clinical, operational, and leadership support.

Qualifications:

• If RN, BSN degree is required; Master's degree preferred.
• If a Social Worker, LCSW is preferred, a Masters in Social Work is required.
• Minimum 4 years of clinical experience in a hospital, home health, or community setting.
• Minimum 2 years experience in acute care case management.
• A minimum 2 years supervisory experience is required.
• Current and valid license to practice as a Registered Nurse OR Licensed Social Worker in the state of New Jersey,
• Certification in Case Management required within 1 year of hire

Scheduling Requirements:

• Full-Time
• Day Shift

Essential Functions:

• Knowledge of healthcare reimbursement systems required, including expert knowledge in the application of medical necessity criteria,
• Knowledge of state and federal regulations regarding case management, including utilization review, discharge planning, auditing, and scope of practice,
• Interpersonal communication and negotiation skills, including the ability to establish and maintain effective working relationships with all customers, internal and external,
• Strong analytical and data management skills,
• Knowledge of discharge planning, utilization management, case management, care coordination, performance improvement, post-acute levels of care, and community resources
• Strong organizational and time management skills as evidenced by a capacity to prioritize multiple tasks and role components,
• Strong ability to lead, mentor and inspire people,
• Knowledge of business systems, including Microsoft Office, data visualization programs, electronic medical records

Leadership & Management responsibilities:

• Oversee day-to-day operations:
• Manage staff schedules, assignments, and workflow to ensure optimal patient care delivery and resource utilization; develop and mentor staff:
• Coach, mentor, and provide regular feedback to staff; conduct performance evaluations, identify training needs, and support professional development; promote a positive work environment; foster a collaborative and supportive team environment that values teamwork, communication, and accountability; manage employee performance; address performance issues promptly and effectively, ensuring fair and consistent treatment; participate in hiring and onboarding; assist in the recruitment, selection, and onboarding of new staff,

Clinical Excellence & Patient Care responsibilities:

• Ensuring quality patient care:
• Oversee the delivery of high-quality, patient-centered care, ensuring adherence to clinical protocols, best practices, and regulatory requirements; facilitate efficient patient flow; proactively identify and resolve delays in patient throughput, minimizing length of stay and optimizing resource utilization; support utilization review.
• Collaborate with physicians and the physician advisor in utilization review escalations, ensuring appropriate and timely care, and conduct risk assessments: Identify and mitigate potential risks to patient safety and quality of care.

Operational Excellence & Compliance:

• Responsibilities include analyzing data and driving performance improvement.
• Analyze key performance indicators such as length of stay, cost per case, readmission rates, and resource utilization to identify areas for improvement; develop and implement policies and procedures
• Assist in the development, review, and implementation of departmental policies and procedures to ensure compliance with regulatory standards and best practices; ensure compliance
• Monitor adherence to all relevant policies, procedures, and regulations, including those related to patient safety, quality of care, and regulatory compliance; manage resources effectively
• Optimize resource utilization, including staff, equipment, and supplies, to ensure efficient and cost-effective patient care

Communication & Collaboration:

• Responsibilities include enhancing communication.
• Ensure effective communication and coordination among all stakeholders, including physicians, nurses, social workers, therapists, and other members of the care team; build strong relationships.
• Cultivate strong relationships with internal and external stakeholders, including physicians, payers, and community agencies; represent the department.
• Represent the department on interdisciplinary committees and in relevant meetings.

Professional Development responsibilitie s

• Including maintaining professional growth.
• Maintain professional competence through continuing education and professional development activities; role model best practices
• Demonstrate a commitment to professional excellence and serve as a role model for staff; embrace continuous improvement
• Actively seek and incorporate feedback from supervisors, colleagues, and staff to continuously improve performance and professional development

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to supports our employees’ physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer