Logistics Specialist

Foods you love. Brands you trust. And a career that empowers you to grow.


At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.

Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.


This position is not eligible for Visa Sponsorship.

OSEM USA is a subsidiary of the OSEM Group, which is wholly owned by Nestlé S.A. OSEM USA markets food products in the US Kosher, Gluten Free and Food Service markets

Hybrid Role - Office days Monday, Wednesday Thursday

The Operation Specialist role is crucial in ensuring excellent service and our commercial success. In this role you will lead the support & activities from ‘customer order’ to ‘proof of delivery’, including:

1) Managing orders & fulfilment process: ensuring highest customer service level

2) Support commercial team with information (KPIs, Inventory & other challenges) constantly exploring options in SAP to better support customers and sales team.

3) Be the main contact point for Osem USA and our 3PL WH, manage inventory and all communications

4) Extend support to operational team, coordinate POS material distribution and others 

Position Summary:

Ensure order fulfilment and communicate with customers to deliver the best customer service. Order processing, align on execution with supply chain partners & complete order administration cycle

• Order & fulfilment process: Receive & Manage order receipt, schedule delivery routes, monitor order flow and delivery plan execution, raise potential issues, measure performance of 3PL WH, monitor KPI.

• Cost control & continuous improvement: Manage our WH activities and Distribution in the most efficient way, continually looking for ways to reduce cost and improve our KPI's. Engage in cost reduction activities, savings initiatives and more.

• 3PL WH and inventory – Manage inventory accuracy and receipts, monitor WH activity and processes.

• Support operations efforts and cross department efforts.

• IT (SAP/EDI) systems in operation: Manage ASKI interface and become an ‘operations expert’ of our SAP & EDI operation systems and processes in order to support the group in the most efficient way. 

• Work closely with AR to manage ‘at risk customers’ while following our internal processes 

• Ensure On Time and correct invoicing / POD and alignment of WH information and SAP information

• Work with customers, WH, sales team etc… to get all relevant information that is needed to support the activity of the group (sales, Finance & operation) … and any other responsibilities that will ensure smooth operation processes in OSEM USA 

Education & experience:

• Bachelor’s degree in business administration, supply chain or operations, If no degree then min 4-5 years' experience in a similar customer service, operations, logistic position. • Excellent excel skills is a must.
• Working in FMCG companies – advantage. 
• Experienced in SAP (Business One) – advantage 

Personal skills and characteristics:

• Excellent– communicator and interpersonal skills.
• Data detail oriented.
• Proficiency in Microsoft office applications, especially in excel required.
• Problem solver with a drive for performance.
• Pro-active, result oriented and operating independently.
• Structured with good overview, strong in time management & ability to prioritize.
• Must be highly organized.
• Enjoy working in a multicultural environment.
• Thinking out of the box

The approximate pay range for this position is $50,000- $60,000 base. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills, and abilities as well as geographic location. Nestle offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefits packages may vary depending on the position. Learn more at: About Us | Nestlé Careers (nestlejobs.com)

It is our business imperative to remain a very inclusive workplace.


To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [email protected] or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship. 

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Job Requisition: 386369