Product Solutions Director Data and AI Platform

Job Description

Leverage your deep technical knowledge to reshape how clients experience our products and help to elevate every client interaction.

As a Client Solutions Architect Director in Data and AI Platform, you are a technical expert for a set of products. You are well-versed in the sales cycle and in designing solutions to address clients’ complex problems. As a leader on your team with advanced technical capabilities, you leverage your skills to innovate on how products are solutioned, designed, enhanced, and modified, and create new ways for teams to successfully consult with clients to continuously improve their experience with the firm’s products.

Job responsibilities

• Advises Client Solutions Architect teams on the strategies and best practices for configuring and modifying the firm’s existing products and solutions, often in partnership with Technology, to fit complex client use cases
• Coordinates with clients and our Development and Delivery teams, drawing on technical knowledge, experience, and client feedback to lead product design and define the development requirements for enhancements
• Engages Sales in solutioning and mandating deal stages on high-level pricing, pipeline planning, and account planning
• Working with the CDAOs and Technology leads in the Lines of Business in the Bank to understand their priority AI projects and related platform requirements
• Owning the prioritization process and solutions design for those requirements and working with Engineering partners on their delivery roadmap
• Ensuring that the Lines of Business priority projects can adopt the capabilities when delivered to maximize our ROI on platform investments

Required qualifications, capabilities, and skills

• 8+ years of experience or equivalent expertise working within a broad set of products to solve client use cases
• Extensive experience in partnering with clients in a technology field with engineers
• Experience in supporting a Sales team while pitching and delivering complex technical products, projects, or applications
• Demonstrated experience in structuring and handling complex business solutions or technology problems to meet client needs while advising teams on strategies and best practices
• Have been working in Data and/or AI technologies for 10+ years
• Experience in product management and successful adoption of Data and AI Platforms for complex, large organizations
• Have experience directly managing teams of 5-10 product managers
• Have experience collaborating with large platform engineering teams to ensure that appropriate technology is delivered
• Be experienced in communicating product strategy and status at all levels in the company from the C-Suite on down

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.