Dental Front Office Coordinator

Job Description

Job Description

Are you a skilled dental administrator looking for your next career move? Join our dynamic, patient-focused dental practice in North Jersey! We are seeking a highly organized and personable Dental Coordinator to lead our front office team and ensure an exceptional experience for every patient.

Key Responsibilities

Financial & Insurance Management

• Oversee accounts receivable, profit & loss statements, and daily financial operations.
• Manage insurance billing, claims attachments, eligibility verification, and appeals.
• Prepare co-pay estimates, invoice patients, and coordinate payment arrangements.

Patient Accounts & Collections

• Collect patient co-pays and outstanding balances.
• Set up and monitor payment plans.
• Follow up on overdue accounts to ensure timely payments.

Patient Records & Compliance

• Maintain accurate patient records in compliance with HIPAA regulations.
• Organize and manage patient forms, consents, and post-operative documentation.

Customer Service & Communication

• Deliver outstanding customer service from first contact through post-treatment follow-up.
• Build rapport with patients to ensure satisfaction and retention.
• Manage all patient communications via phone, text, and email.
• Greet and assist patients in the office, ensuring their comfort and timely care.

Scheduling & Coordination

• Coordinate and optimize patient scheduling for maximum efficiency.
• Manage patient acquisition, recall, and follow-up appointments.
• Fill open appointment slots to maintain a productive schedule.

Qualifications

• Prior experience in dental administration required.
• Strong knowledge of dental terminology, coding, and procedures.
• Proficiency with Softdent and Dental Exchange (or similar dental software).
• Excellent multitasking, organizational, and communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.

What We Offer

• Supportive, team-oriented work environment.
• Opportunities for professional growth and advancement.