Instructional Designer II

Job Description

EchoStar builds solutions that help families and communities stay connected. We’ll launch your career and empower you to change lives.

Our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. We serve millions of customers with offerings ranging from satellite to streaming services and global to personal networking solutions.

Our Sales teams advocate for our products and the customers they serve. We’ve built a loyal customer base by selling consumers, retailers, affiliate partners, distributors and industry stakeholders on the DISH brands with authenticity. The sales department is critical to driving demand and creating strategic partnerships across the industry.

Candidates must be willing to participate in at least one in-person on-site interview.

Our Training Creation team is seeking a highly motivated Instructional Designer II to support Direct Sales training initiatives. This role partners closely with business and operations stakeholders to design and deliver impactful learning solutions that support new subscriber acquisition and customer retention across Wireless and TV.

Key Responsibilities:

• Design and develop online, instructor-led, and blended learning solutions, including curricula, agendas, learning objectives, activities, and assessments

• Create engaging, learner-centered experiences grounded in adult learning principles and real-world application

• Develop, maintain, and update courses using Articulate Storyline, Rise, Google Suite, Adobe InDesign, and other learning tools

• Write and produce internal communications and instructional content, including emails, guides, and video scripts

• Manage curriculum tracks end-to-end, from needs analysis and learning strategy through content development, delivery, and effectiveness evaluation

• Maintain curriculum quality and platform functionality through ongoing content review, optimization, and support of the iConnect platform

Education and Experience

• Bachelor’s degree preferred, or equivalent combination of education and experience
• 1–2 years of instructional design, training, or related experience

Skills and Qualifications

• Strong understanding of adult learning principles with the ability to apply them to real-world training design

• Excellent verbal and written communication skills

• Proven project management skills to drive initiatives from concept through evaluation

• Analytical, research-driven mindset with strong problem-solving and strategic thinking capabilities

• Highly organized, detail-oriented, and able to manage multiple priorities independently or collaboratively in a fast-paced environment

• Adaptable, quick learner with the flexibility to perform under pressure and support business needs during non-core hours (nights and weekends)

Visa sponsorship is not available for this role

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.