Archer Application Management Support
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Job Title: Archer Application Management Support
Job Location: Remote # Positions: 1 Employment Type: C2C Duration: Long Term Key Technology: RSA Archer, Event Analyzer, Jira Job Responsibilities:- Perform End to End configuration of the new and existing Archer applications, managing every aspect of the SDLC including layout, workflow, reporting, notification, questionnaires, access controls, packaging, etc.
- Resolve platform & end user related issues
- Perform admin tasks, Access Controls (Groups, Roles & Record permissions configuration)
- Debug performance issues
- Perform testing & migration support into different environments
- Gather requirements, perform analysis and estimation
- Prepare formal project documentation including requirements specifications, system design documents, current & future state diagrams, use cases and user manual
- Assist business users during UAT, analyze and resolve production issues as needed
- Be responsible for day-to-day operations and strategic configuration management including advanced workflows, data feeds, packaging, reporting, and compliance oversight.
- Create and maintain field-level calculations, DDEs, conditional visibility rules
- Experience in development, maintenance, testing & support of RSA Archer applications with good exposure to SDLC processes in Agile or Waterfall methodology
- Must have the knowledge of end-to-end life cycle of development/implementation of use Cases in Archer tool
- Good Hands-on experience with customization & configuration of RSA Archer tool
- Experience with data feeds, configurations & notifications
- Experience in creating fields, reports, iView's, and dashboards in Archer tool
- Extensive experience in configuring Access Controls, Record Permission, Events & Notifications in Archer
- Experience in Archer integration with other platforms or systems
- Effective written and verbal communication skills with good analytical skills
- Hands-on experience with packaging and deployment
- Experience with Event Analyzer in Archer
- Experience working with Jira tickets as the main ticketing management system.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
OtherIndustries
IT Services and IT Consulting
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