General Manager

Join one of Bergen County's most unique hospitality concepts.

About Nobo

Nobo is a chef-driven dining destination that blends elevated cuisine with genuine hospitality. We are committed to creating memorable experiences through thoughtful service, seasonal ingredients, creative culinary execution, and a strong sense of community.

As a growing restaurant, we value leaders who are passionate about hospitality, invested in developing people, and excited to help shape the future of the business. We believe that culture matters just as much as execution, and we're looking for someone who shares that philosophy.

Nobo is seeking an experienced and passionate General Manager to lead our front-of-house operations and help drive the next stage of our growth. This role is ideal for a hospitality professional who thrives on building strong teams, creating exceptional guest experiences, and maintaining high operational standards.

Position Summary

The General Manager serves as the leader of the restaurant, overseeing daily operations, team development, guest satisfaction, financial performance, and overall culture. This individual is responsible for ensuring excellence in every aspect of the guest and employee experience while supporting the restaurant's long-term growth and success.

The ideal candidate is comfortable acting as both a strategic leader and a hands-on operator. This role requires someone who can balance big-picture thinking with day-to-day execution, whether coaching team members, resolving guest concerns, improving systems and processes, or stepping in wherever needed to support service and the overall operation.

The General Manager will serve as a key partner to ownership, helping to shape operational strategy, support business growth initiatives, and uphold the standards and culture that define the guest experience.

Responsibilities:

Leadership & Team Development

• Recruit, interview, hire, train, and develop front-of-house staff
• Foster a positive, accountable, and team-oriented culture
• Lead pre-shift meetings and ongoing staff education
• Coach and mentor employees to support growth and performance
• Manage scheduling and labor costs while maintaining service standards
• Lead recruiting, onboarding, performance management, and employee development initiatives
• Promote a culture of hospitality, professionalism, and continuous improvement

Operations

• Oversee all daily restaurant operations
• Ensure exceptional guest experiences and service consistency
• Maintain cleanliness, organization, and adherence to company standards
• Collaborate with the culinary team to ensure seamless service execution
• Manage reservations, guest relations, and special events
• Troubleshoot operational challenges in real time
• Support all areas of the operation as needed, maintaining a visible and active presence on the floor
• Identify opportunities to improve systems, efficiency, and overall restaurant performance
• Lead execution of private dining events, community partnerships, and special programming

Financial Management

• Monitor labor and operating expenses
• Manage payroll and timekeeping processes
• Assist with budgeting and financial reporting
• Track key performance indicators and implement strategies for improvement
• Maintain accountability for labor targets, profitability goals, and overall financial performance

Administrative Duties

• Maintain compliance with health, safety, and liquor regulations
• Manage vendor relationships and operational ordering needs
• Oversee POS systems, reporting, and daily administrative functions
• Ensure accurate record keeping and completion of required documentation
• Partner with ownership on marketing efforts, special events, and strategic growth initiatives

Qualifications:

• 5+ years of restaurant leadership experience, including experience as a General Manager, Assistant General Manager, or comparable senior leadership role
• Experience in a full-service, upscale casual, or fine dining environment preferred
• Experience opening, growing, or scaling restaurant operations strongly preferred
• Demonstrated success in team development, culture building, and employee retention
• Experience managing budgets, labor controls, payroll, and operational reporting
• Ability to build systems, improve processes, and drive continuous operational improvement
• Strong understanding of hospitality standards and guest experience management
• Excellent communication, leadership, and conflict-resolution skills
• Strong organizational and problem-solving abilities
• Ability to thrive in a fast-paced hospitality environment
• Experience with Toast and OpenTable preferred

What We Offer:

• Competitive salary based on experience
• Performance-based bonus opportunities
• Closed Fridays and Saturdays
• Daily family meal provided
• Opportunity to make a meaningful impact within a growing restaurant brand
• Direct collaboration with ownership and culinary leadership
• High degree of autonomy and influence over operations and team development
• Significant opportunity for professional growth and leadership impact
• Supportive ownership team and collaborative work environment

If you're passionate about hospitality, leadership, and building something special, we'd love to hear from you.

Pay: $80,000.00 - $90,000.00 per year