Member Services Representative Full Time 2pm-10pm
Job Description
Job Description
Job Summary
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to members accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occassionally lift up to 50 lbs.
Recommended Jobs
Shipping Coordinator
Job Description Job Description Shipping Coordinator Department: Shipping - 1008 Location: High Bridge, NJ Join Our Growing Team! We’re expanding and looking for a Shipping Coordinat…
Intern
The Kintock Internship Program offers work-learning experiences in treatment and reentry services. The program is specifically designed for students who are preparing to enter the job market within th…
HHA/CNA Part Time
Job Description Job Description Discover your Purpose! COMMUNITY , a Discovery Senior Living community is growing, thriving and has meaningful job opportunities available in a safe and suppor…
PHARMACIST POOL
About us Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Re…
Facilities Associate, RBVH
Facilities Associate Red Bank Veterinary Hospital (RBVH) proudly opened its new, state-of-the-art facility in May 2024—an expansive, 100,000+ square foot space nearly twice the size of our …
Domestic Customer Support Associate
Job Description Job Description We are currently seeking an experienced Customer Service Representative who is seasoned in a product driven environment (Industrial products are a big plus). This …
RN/LPN part time for Allergy practice
Job Description Job Description RN/LPN Part Time for Allergy practice in the Dover area. Hours are Monday-Thursday 1-6. We are looking for a nurse to work with our Allergy team administering alle…
Verizon Field Sales Representative
Job Description Job Description Join USTCi - A Trusted Verizon Partner for 25 Years! US Telecommunications (USTCi) has proudly partnered with Verizon for 25 years, and we're expanding our sales t…