Member Services Representative Full Time 2pm-10pm
Job Description
Job Description
Job Summary
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
- Greet members, prospective members and guests, providing exceptional customer service.
- Handle all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate needed updates to members accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Assist in maintaining the neatness and cleanliness of the club.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occassionally lift up to 50 lbs.
Recommended Jobs
Psychiatrist
Job Description Job Description Job Overview TMR Mental Health Care PC is seeking a MD who supports holistic approaches to treatment. If you're excited to be part of a winning team, TMR is a p…
Marketing Intern (Paid) - Mandarin Speaking
About HungryPanda Headquartered in London, the UK, HungryPanda is a specialist food delivery platform to providing authentic Chinese food and groceries to Chinese compatriots and students abroad s…
Remote Training Associate
Remote Training Associate needs 1+ years' experience Remote Training Associate requires: Proficient in Microsoft Excel, pivot tables and Tableau Training experience Remote Training Associa…
General Manager (04974)
Job Description Job Description Company Description You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to d…
Medical Laboratory Technician
Required Credentials ASCP Verification Background Check Competency Exam Core Mandatory Annual Training COVID-19 Vaccine Drug Screen Educational Verification Employment Verif…
Child and Adolescent Psychiatrist - 020512
Child and Adolescent Psychiatrist – 020512 Career Opportunity of a Lifetime! *This very successful practice is ready to expand once more! *Recognizing the growing demand for top quality care, thi…
Workplace Accommodations Specialist - West Orange, NJ
Job Title: HR Specialist Location: Barnabas Health Corp Department: Employee Relations Req#: 0000175145 Status: Full-Time Shift: Day Pay Range: $91,472.00 - $129,204.00 Annual Pay…
Outpatient Physical Therapist
Job Description Job Description This position is for a Physical Therapist for the Outpatient Clinic here at BNBMC. Hours are 8AM-430PM Monday-Friday. Description Evaluates and treats physic…