Operations Business Excellence Product Owner

Business Excellence Product Owner

We are looking for an experienced and versatile Product Owner to support our Commercial Finance division, operating across 22 countries. This role spans multiple interconnected systems supporting a wide range of processes—from customer onboarding and credit origination to portfolio monitoring and back-office finance operations. The successful candidate will drive product vision, translate business needs into technical requirements, and deliver solutions in a scaled Agile environment.

Find out more here about how you can unleash your full potential at DLL

Day to day:

• Define and manage a comprehensive product backlog spanning multiple platforms, including:
  • A web portal for customer account and credit origination management.
  • A case management solution supporting workflows such as customer onboarding, annual reviews, credit line requests, dealer financing, and due date extensions.
  • A PowerBI-based dashboard platform for portfolio and performance monitoring.
  • A back-office finance system handling customer and program setup, billing, cash application, and credit management.
• Oversee API platform integration that enables seamless data flow across systems and external parties.
• Collaborate with business stakeholders, internal teams, and third parties to ensure delivery of scalable and compliant solutions.
• Develop clear, actionable epics, user stories, and roadmaps aligned with business priorities.
• Manage and document end-to-end testing plans, including UAT coordination and sign-off.
• Contribute to Agile ceremonies across six delivery teams (Scrum Masters, RTEs, QA/testers).
• Ensure alignment with enterprise architecture, security standards, and country-specific regulations.
• Act as a champion for data quality, accessibility, and integration across hundreds of internal and external systems.

All members enjoy

• Two working days per year volunteering for a local charity.
• Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
• Flexible hours with possibility to work from home
• Career development opportunities: online learning, member development programs.
• Click this link for an overview of all the benefits in your region.

“We not only live up to the expectations of our customers for today, but also anticipate their market needs of tomorrow.”

Essentials:

• Proven experience as a Product Owner (or similar role) within complex, enterprise-scale environments.
• Strong understanding of commercial finance processes, credit origination, and financial operations.
• Demonstrated ability to work across web platforms, workflow/case management systems, BI tools, and back-office solutions.
• Experience writing detailed epics and user stories, building long-term roadmaps, and managing testing cycles.
• Familiarity with API ecosystems, data integration strategies, and external data partnerships.
• Expertise with Agile delivery methodologies; experience working with multiple scrum teams simultaneously.
• Excellent communication and stakeholder management skills across business and technical teams.
• Experience with tools like JIRA, Azure DevOps, PowerBI, Confluence, and testing platforms.
• Background in financial services or B2B software is a plus.

Choose wellbeing

DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.

Our four wellbeing categories are as follows:

• Connection – Build meaningful connections with other DLL members
• Health – Manage mental, emotional and physical health
• Finance – Provide learning opportunities to help members achieve personal financial health
• Lifestyle – Maintain balance between work and life priorities

These are the things that matter to our members and the wellbeing of our members matters to DLL

Settling in

At DLL, we are many things. We are team members, family members, community member. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We come from different backgrounds, cultures, nationalities and histories.

But for all of our differences, we share one thing in common: each of us are members of DLL.

Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and an honest directness that enable us to integrate, ideate and innovate across country lines.

Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.

We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world.

Good to know:

Desired Primary Work Location: Wayne, PA

Other Acceptable Work Locations: Des Moines, IA,

Applicable Pay Range

$120,175.20 - $180,262.80

This position is subject to the terms of DLL’s compensation plans and policies. It is anticipated that the position will pay within the applicable pay range. The range is reflective of the desired primary physical work location and may be adjusted outside of the projected range based on geographical differentiation if the actual work location of the hired candidate differs from the desired primary location, or for other lawful reasons. Further, the position includes all other benefits provided to DLL employees, including healthcare benefits, 401k matching, vacation, sick leave, parental leave, possible discretionary bonuses, and all other benefits that are all governed by and subject to ERISA plan documents and eligibility.

• Deadline for application: August 31st (Due to high volume of applications this requisition may close prior to posted close date)
• The selection process may involve an assessment.
• Applications via email will not be reviewed. Please apply online via our career website.
• DLL’s referral program applies
• #LI-BEN
• For more information, please contact our Talent acquisition partner Ben Sumbler via [email protected]

DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.

DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.